Miffed [Solved]

[Antic3]

This might be easy for you Boffins but this is my first foray into Remote Desktop so my learning curve is difficult at best.....

I have created the .exe in the Repeater Mode and set up the Repeater as per instruction.

Once I e-mail the server to the Client (My home network here)
what do I do now ???

I can't seem to understand how:

I activate the viewer for viewing. There does not seem to be a profile created when I created the .exe in Repeater mode.

How do I get the Server to Contact the Viewer or Vise Versa

Ok..Update...

I have done a Repeater Test

Server Port OK
Viewer OK

I Start Viewer and it say waiting for server
I exicute server on other machine and it opens and then closes in about 2 seconds

Cheers
[mod=3406,1175459106] Moved to PcHelpWare Rel 1.0 topic [/mod]
[mod=3406,1176775869] Added solved to the title thanks YY[/mod]

[bevtech]

First of do you understand what the pchelpware websites and the step-by-step and the stickies on this topic are saying?? Do you have A good understanding or how pchelpware works??

Once I e-mail the server to the Client (My home network here)
what do I do now ???

You start you viewer and this the client machine start the server

I activate the viewer for viewing. There does not seem to be a profile created when I created the .exe in Repeater mode.

You have to save the alias and password on the viewer creator before you create a self extracting server

How do I get the Server to Contact the Viewer or Vise Versa

That really depends on your setup and if you are using direct or a repeater connection.


You will probably have to forward ports from your internet connection to your computer if a router is involved. IF you use a public repeater then most likely you will not have to open ports.

[Antic3]

I give up.

I have followed all tutorials and repeater sections.

Seems I have done everything right but still not happening.

Must be an easier way........

[bevtech]

The zero configuration stikie is not working for you..

[topic=9663]"Zero Configuration" PcHelpWare_viewer Setup[/topic]

[Antic3]

I appreciate your patience but I have been there and done that.......

I open the Viewer and it says Waiting for Server....I exicute the Repeater .exe and hit Run and it does something and then goes away in about 2 Secs....

Question here....

Am I supposed to gain control of the Server machine through your Website or a Direct Connection back to the viewer ???

What is actually supposed to happen when the .exe is exicuted on the Server Machine ????

[YY]

I open the Viewer and it says Waiting for Server....I exicute the Repeater .exe and hit Run and it does something and then goes away in about 2 Secs....

Question here....

Am I supposed to gain control of the Server machine through your Website or a Direct Connection back to the viewer ???

What is actually supposed to happen when the .exe is exicuted on the Server Machine ????

First answer your question:
You will gain control of the Server machine through THE REPEATER FROM UVNC.COM back to the viewer.

But looks like you still not understand the instruction of the Zero Configuration Stikie.
YOU DON'T NEED TO EXCUTE THE REPEATER.EXE, but you need to create a Server with correct config. .

To ease your test, I make a set of test servers-viewer for you. You can download the
Sample_Server at: http://w12.easy-share.com/967516.html
Sample_Viewer at: http://w12.easy-share.com/967518.html

Because the file is hosted at a open server, PLEASE SCAN THEM WITH ANTIVIRUS PROGRAM

Then you may begin, of course you need 2 computers
** For The Viewer PC **
1. Execute the Sample_Viewer.exe
2. Click the "Sample_Profile.phw" to load the setting.
3. At Password box, enter your desired p/w, it s/b 7 characters or less.
4. At ID box, enter your desired id, it should consist 4 digits (please don't use one as simple as "1234",)
5. Click "Start" to wait for connection

** For The Server PC **
1. Execute the Sample_Server.exe
2. At Login Box, enter the same ID you used in the viewer.
3. At Password, enter the same p/w you used in viewer.
4. Click "Connect"


If everything is OK (i.e. your connection ports are not blocked, the repeater at UVNC is running normally), you can, from the viewer PC, see the desktop screen of the server PC.

Hope the about can help you to make a success connection with PHW.

[Antic3]

Ok, Thanks for that.
Now I am Confident the Server and Viewer have correct configuration.

I think you have inadvertantly identified my problem here.

On the server machine (another PC on my home network) when I exicute the Sample Server I "Do Not" get the opportunity to put in the Password and ID.

It just does something and dissapears in about 2 seconds.

Do you think there may be a problem with the other machine.Does it need Java or other Software.

This has been the problem all along.

Should I try your Samples on a PC "Outside" of my home network here.

[mattice06082]

You must have DirectX9.0c installed on the machine running the viewer. This is a requirement listed http://www.uvnc.com/pchelpware/.

[Antic3]

Yes..it has

The prob. seems to be with the Server Machine........????

[YY]

On the server machine (another PC on my home network) when I exicute the Sample Server I "Do Not" get the opportunity to put in the Password and ID.

It just does something and dissapears in about 2 seconds.

Do you think there may be a problem with the other machine.Does it need Java or other Software.

The Sample_Server will prompt for the input of "Login" & "Password". The server at your machine looks like to be terminated unexpectedly. I believe it's the problem of the machine. I have been never heard about the PHW-server need Java.

You should try to run the Sample_Server at another PC, inside or outside your LAN is not a problem. It can work at both situation, provided the required ports are not blocked & repeater is normal function.

[Antic3]

Ok,Making progress.....lol

When I create the Server (Direct Connection) I get this Dialog Box

External Detected ip address

with this in it already entered

ύ

Help Apprecieted

[YY]

When I create the Server (Direct Connection) I get this Dialog Box

External Detected ip address

with this in it already entered

ύ

When creating the server (Direct Connection), PHW tries to detect the WAN IP automatically. However, it happened occasionally this operation may be running unsuccessfully and returned some garbage (i.e. your situation). In this case, you need to enter your WAN IP by manual to proceed.

If you don't know about it, you can visit this site: http://www.cmyip.com , it will show your current WAN IP.

However, if your ISP provides you with a dynamic IP (changed from time to time), then you are better to use a DynDNS service and enter your DDNS Host Name in this dialog box.

[Antic3]

Ok,Yes

Thats sounds Logical

I will try that tomorrow.

Cheers....

[Antic3]

Making progress here......

Server exicuted on Remote PC..... All good from that end

I get Remote Desktop Loading on Viewer PC

I can gain Control of Server Pcs Desktop.........yippeeeeeee.......lol

Communication between PCs is very slow....
Both Pcs have Broadband...
Mouse movements are communicated to Server PC very fast, Communication Back to Viewer is very slow

Server PC is Wireless Broadband,Viewer PC is ADSL Broadband.

Do you think it is just a slow connection speed from the Server end that is causing the lag....

I open a Window on the Server Machine and it opens straight away but it takes 20secs + for me to see it happening on the Viewer PC.....

Many thanks for your patience here guys......

[YY]

Do you think it is just a slow connection speed from the Server end that is causing the lag....

May be. What is the speed of your Broadband Service? Some ISPs provide a relative slow upload speed that may much degrade the smoothness of PHW.

The CPU capability is a factor too, because PHW encript all data. A video hook driver is provided with PHW (installed on server PC, for Win2k/XP/Vista only), which can minimize overhead CPU and maximize faster rendering mouse move/video. Try if it can improve the link quality, yet you may not benefit from it if the bottle neck is network speed, but worth to try.

p.s. Was your test a direct connection?

[Antic3]

Test was direct connection.....

I was using your Tests that I uploaded as a Template.
I will be doing another test on a PC on my Network.
So I should not experience any lag issues with this one.

I will be curious to find out if it is the Internet Connection that was slowing things down.
Once I get the speed issues sorted I will then be testing the Repeater....

Just a Side Note
Once you said to put in my IP.I got to thinking about what might be the problem I was having.
The problem I think is with this ADSL.When I go to Sart/Run/cmd then IP Config the IP Address here is Different to my Real IP.

So I think pchw might have been picking up this address on auto configuration instead of my IP,and therefore the server could not dial home,it was dialling the Router not my PC....

What do you think about this....

Cheers...Steve

[YY]

Once you said to put in my IP.I got to thinking about what might be the problem I was having.
The problem I think is with this ADSL.When I go to Sart/Run/cmd then IP Config the IP Address here is Different to my Real IP.

If you have a router sitting between your computer (Local LAN) & the internet (WAN), they will have different IP. The one you got with Start/Run/cmd/IPConfig is the Local LAN IP of your computer. The one you saw at http://www.cmyip.com is the WAN IP of your router. They ought to be different, it is normal.

So I think pchw might have been picking up this address on auto configuration instead of my IP,and therefore the server could not dial home,it was dialling the Router not my PC....

You mean the garbage you had seen when creating the server is your LAN IP ???
No, I think it's unlikely.
In fact, the Auto-Detect step is trying to obtain the router's WAN IP, the server need to call the router WAN IP to establish connection, NOT THE LAN IP OF YOUR VIEWER PC

May I ask, at the viewer PC ....
Do you really have a router ...... or do you mix up with a ADSL modem?

[Antic3]

Ok YY...The saga is nearly over........

Much appreciate your valuable help...

So don't confuse me any further.....lol...

My ADSL Modem or Router is a Siemans Speedsteam 6520.....

Main PC is connected by LAN,Second PC (In Another Room) is connected Wirelessly.

So on what you say there when I requested a Ststic IP from my ISP they have assigned it to my Router/Modem and the IP I see in IPConfig is the IP to this Computer.
But the Default Gateway witch I assumed was the Router/Modem is a different address again.

Tell me this:
IpConfig..........IPAddress.................is the address to this PC
IpConfig..........Default Gateway........is the address to the Router/Modem
My Actual IP does not seem to appear anywhere except on that link you gave me...


So now I am Miffed............

[YY]

My ADSL Modem or Router is a Siemans Speedsteam 6520.....

OK! It is a router

=================

the IP I see in IPConfig is the IP to this Computer.
But the Default Gateway witch I assumed was the Router/Modem is a different address again.

The Default Gateway s/b the IP of the router -- but is the LAN IP, NOT the WAN IP.
The one shown at http://www.cmyip.com is your WAN IP

====================

Tell me this:
IpConfig..........IPAddress.................is the address to this PC

It is correct.

Tell me this:
IpConfig..........Default Gateway........is the address to the Router/Modem

It is correct, but it's the IP at LAN side, not WAN side

Tell me this:
My Actual IP does not seem to appear anywhere except on that link you gave me...

It is correct, because your computer sits inside the LAN, and will not see the internet WAN IP. So that's why I suggested you to check with the link?
What's wrong with that?

========================

So don't confuse me any further.....lol...
So now I am Miffed............

If I had confused you in anyway......and may be I should not make any nonsense and waste your time.

[Antic3]

Wow......your a Legend.....thanks very much

Your help and patience has been great........

Rearly have I encounted a Forum which gives structured and meaningful responses...and sees the problem to a successful conclusion.....

Congratulations to all and espesially YY.....