SC with Office 2003

[ipsec]

Its been a while since Ive been around, I tried searching this out but couldnt find it.

With my newly created SC package with VNC I connect to the users computer if they have Microsoft Office 2003 I can not see the actual Menu from the computer ONLY in outlook, it looks like it is trying yet it doesnt work? In Word Powerpoint Publisher ect it comes up just fine.

If I connect via UltraVNC rather than SC it works just fine? Not sure where to even start looking on this one more than see if others have this same issue.

Thanks for any help in advance.

[ipsec]

Anyone?...

No one is supporting clients with Office 2003??? and using SC?

[redge]

• 1st check on remote computer
  Start... Run...
  explorer computer\%SystemRoot%\Prefetch
  feel free to delete all content of Prefetch folder or only your need without risk
  OUTLOOK.EXE-xxxxxxxx.pf
• 2nd check on remote computer
  regedit on remote computer
  My Computer\HKCU\Software\ORL\VNCHooks\Application_Prefs
  you see a lot of software are loaded as prefetch (almost resident)

[ipsec]

Checked the Prefetch and Deleted Outlook files - no fix.

Also the remote computer - doesnt have VNC installed and I am using the no-reg option so there isnt any ORL Folders on that computer.


This is what is happening with SC-



While running UVNC as a server it works fine?!?!



Is there a way to custom package the SC Server as the current version server? I have no idea why it works with one but not the other because I thought it was based off of the newest release. UltraVncSC based on REL1.00 (TEST) The RC23 doesnt seem to work either.

?

[Rudi De Vos]

Alpha blending option or driver.

Does winvnc (normal) show it without driver or without alpha blending
active ?

[redge]

AlphaBlending is activated on this computer ?
and SC can't capture Alphablending on this computer

is this computer use a graphic card tools special feature and hotkeys ?
or/and
tool style WindowsBlinds or DesktopX, ObjectX ?

As I can see is a Apparence is a windows classic (fast graphic ressource) w2k or winxp as classic

[ipsec]

Alpha blending option or driver.

Does winvnc (normal) show it without driver or without alpha blending
active ?

UltraVNC Server - all Defaults except for using Domain Group for MS Login.
I didnt specify Alpha blending option or driver is that something I need to check if it isnt specified?

[Rudi De Vos]

SC use already alpha blending on NT>
Can you activate more polling pollings ?

What's the SC version. Latest is identical to Rel1.00

[ipsec]

SC use already alpha blending on NT>
Can you activate more polling pollings ?

What's the SC version. Latest is identical to Rel1.00

I have tried both SC on rc23 and the 1.00 (test Environment)

Is there an option for alpha blending being turned on with SC? If so what file in the "custom.zip" do I change and or modify?

[ipsec]

Can you activate more polling pollings ?

Do you mean more results from other computers? 30 times out of 30 I cant view it?

[ipsec]

*Bump*
Anyone have this same issue? If so how have you gone around it?

Any other suggestions I would really like to not have to install the VNC server on all computers because of an IT policy that is going to be re-written.

[redge]

this only one computer have a video driver tool like example hydravision and not others ?


server: SC 1.0.0 +plugin + video hook driver active, OS: xp sp2 us (style theme w2k, performance mode and screen colors:32 bits)
viewer: vncviewer 1.0.1 quick option =auto +plugin screen colors 32bits


I just tried SC from my computer Outlook 2003 and I don't have this issue.

[ipsec]

this only one computer have a video driver tool like example hydravision and not others ?


server: SC 1.0.0 +plugin + video hook driver active, OS: xp sp2 us (style theme w2k, performance mode and screen colors:32 bits)
viewer: vncviewer 1.0.1 quick option =auto +plugin screen colors 32bits


I just tried SC from my computer Outlook 2003 and I don't have this issue.

How is the Vidoe Hook Driver Active in SC?
I dont see a quick option for the listener for screen colors to be 32bits.?
Is your viewer also XP SP2? Both of mine (server/viewer) XPSP2

Im downloading and trying to install 1.0.1 to see if thats where the 32bit quick options are.

Thanks for your help.

[redge]

if you had installed separate winvnc video hook driver aka mirror driver, SC use it ! if there not available SC use their own classical vnchooks !

[ipsec]

if you had installed separate winvnc video hook driver aka mirror driver, SC use it ! if there not available SC use their own classical vnchooks !

I have tried installing the Video Hook Driver - it says
The driver is present
the communication service is present
the driver is not active.

Even when im connected to the client via SC, or UVNC. I thought if the driver was present and I did the "Install.bat" It would be all I need to do, but I dont know what the driver is not active means.?

Either rate it still doesnt work for me.

Are you trying this with XP client and XP Server not virtual machines? I have tried this at home and here at work same problem with different systems.?!

[redge]

Are you trying this with XP client and XP Server not virtual machines?

not virtual machine,
true real machine, yes !

the driver is not active.

UltraVNC FAQ
[topic=3258][/topic]

[bobo12345]

has this problem been resolved? Generally UltraVNC SC works great. However, making a connection to a PC with Office 2003, I can't see Outlook menus. I click on File menu, and sort of see a faint outline.... any solutions?

[redge]

anybody tried to add the winvnc inside their own "custom.zip"
http://sc.uvnc.com/sciii/winvnc.exe

then try it again
[topic=5185][/topic]
and if OK, go to website sc creator for obtain new up to date file "custom.exe"
UltraVncSC based on REL1.00 (TEST)

[bobo12345]

added the winvnc.exe - seems to have fixed problem!

[stevecro]

Have read forum for some time, but new to posting. (Please let me know if not posting correctly!)

Have had the "no-menus, only-faint-outlines" problem when connecting to XP users with UltraVNC SC and viewing their Outlook 2003 sessions. (Also, when connected, machine being viewed can't see their Outlook 2003 menus, either.) (Interestingly enough, primary menus show only faint outlines, but off-to-the-side secondary menus are perfectly visible). No problem with other Office 2003 products.

Have looked at other "things to check" listed above, and have tried compiling the newest winvnc.exe into my custom zip, but didn't help.

Other ideas are appreciated! Thank you!

[stevecro]

Fixed the problem of only-showing-faint-outline Outlook 2003 menus by going into the Tools menu in Office 2003, taking the Customize... choice, and on the Options tab, making sure that Menu animations were set to either Slide or Unfold (not Random, Fade, or (System default), which seems to default to Fade). Menus show up fine now.

[redge]

other solution is using tabbed_vncviewer, that is faster and you see fade animated of file menu
[topic=5792][/topic]

[fbourget]

how can i use tabbed_vncviewer ?
where is it ?

[lupick]

Dear All,

I can confirm the BUG with Outlook 2003.

same problem with PChelpware 1.0

Any Idea how to solve it?

Best Regards

L.B.

[sKeith]

I had this exact fault and post #21 fixed it perfectly. Just note that you need to close and reopen outlook for the change to have effect.



UltraVNC SC Outlook Menus not showing