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PCHelpware V2 SC

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Hineynu
Posts: 3
Joined: 2011-08-07 15:47

PCHelpware V2 SC

Post by Hineynu »

I used PC Helpware for years and was thrilled to see v2 with support for Win 7/8. I like the interface but can't get it to work. When I run the single click app created with the PCHelpWare V2 Viewer's "Create SC" wizard:

* The single click app says "waiting remote answer"
* I right click the computer in PcHelpWare V2 Viewer and click "Setup P2P"
* The single click app says "Initializing Connection"
* The PcHelpWare V2 Viewer icon changes to two green monitors alternating light green screens
* The single click app says "Connection Closed"

The viewer and server are on two different computers on the same network. Are there log files somewhere? Any suggestions?

Application: PCHelpWare V2
Single Click Version: 1.0.0.3, running on Win 7 Home Premium
Viewer Version 1.0.0.1, running on Win 8.1
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