Running InstantSupport on the Mac, with the server name and port in the server.txt file, starts up and displays the 6-digit code, but the "Connect" button doesn't seem to work. No connection attempt is reported by the reflector, and InstantSupport exits shortly thereafter.
I ran InstantSupport from a terminal window, and got:
Code: Select all
user@my-mac:/Volumes/InstantSupport$ ls
InstantSupport.app/ server.txt
uer@my-mac:/Volumes/InstantSupport$ cat server.txt
my.aws.machine.com:5500
user@my-mac:/Volumes/InstantSupport$ ./InstantSupport.app/Contents/MacOS/InstantSupport
2011-08-30 14:12:11.898 InstantSupport[5640:707] Application did finish launching. Now about to execute script
2011-08-30 14:12:11.899 InstantSupport[5640:707] Preparing for execution
2011-08-30 14:12:11.899 InstantSupport[5640:707] About to execute script
2011-08-30 14:12:11.900 InstantSupport[5640:707] Task launched
---(shortly after clicking "Connect")---
user@my-mac:/Volumes/InstantSupport$
Is there some way to get more log messages out?
Thanks,