PLEASE HELP!!! DESPERATE!!

[Abstract]

Please help! I have opened the port and have checked to make sure they are forwarding. I also have checked the firewall and it is allowing the ports to go through. I try to open the .exe to connect to the viewer and it pops open with the box and when I double click to make a connection it instantly closes the application. I thought it was the helpdesk.txt file because th bmp and icons don't do anything. Below is my Helpdesk.txt file. Let me know if you can find something I'm doing wrong.

[TITLE]
HelpDesk Provided By My Company

[HOST]
Abstract Support ID:100
-ID 100 -connect XX.XX.XXX.X::5500 -noregistry

[HOST]
Abstract Support ID:101
-ID 101 -connect XX.XX.XXX.X::5500 -noregistry

[HOST]
Abstract Support ID:102
-ID 102 -connect XX.XX.XXX.X::5500 -noregistry

[HOST]
Abstract Support ID:103
-ID 103 -connect XX.XX.XXX.X::5500 -noregistry

[HOST]
Abstract Support ID:104
-ID 104 -connect XX.XX.XXX.X::5500 -noregistry

[HOST]
Abstract Support ID:105
-ID 105 -connect XX.XX.XXX.X::5500 -noregistry

[HOST]
Abstract Support ID:106
-ID 106 -connect XX.XX.XXX.X::5500 -noregistry

[HOST]
Abstract Support ID:107
-ID 107 -connect XX.XX.XXX.X::5500 -noregistry

[HOST]
Abstract Support ID:108
-ID 108 -connect XX.XX.XXX.X::5500 -noregistry

[HOST]
Abstract Support ID:109
-ID 109 -connect XX.XX.XXX.X::5500 -noregistry

[TEXTTOP]
Double Click a Support ID Above to make a connection

[TEXTMIDDLE]
If you experience any problems

[TEXTBOTTOM]
please call XXX-XXX-XXX(XXXX)

[TEXTRBOTTOM]


[TEXTRMIDDLE]
HelpDesk

[TEXTRTOP]
Our Company

[TEXTBUTTON]
More Info

[WEBPAGE]
http://www.MyWebpage.com

[TEXTCLOSEBUTTON]
CLOSE


[BALLOON1TITLE]
Establishing connection ...

[BALLOON1A]
5 min try period

[BALLOON1B]
If it fails, the software will remove automatically

[BALLOON1C]
from your system.

[BALLOON2TITLE]
Connection active.

[BALLOON2A]
Warning, your desktop is remote visible

[BALLOON2B]
You can break the connection any time

[BALLOON2C]
by using the close button

[WEBPAGE]
http://www.MyWebpage.com

[supercoe]

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