I'm using SCII for customer support (helpdesk.txt with [ENTERCODE] option).
It works fine but I 've a problem if a customer is behind a web proxy.
For security reason some customer works only with proxy configured on browser without a gateway ip specified on network configuration.
In this case there is no way to contact the public repeater ip specified in helpdesk.txt file.
Is there a solution?
After more 2 000 000 (two million) views on forum for 1.5.0.x development versions... and 1.6.1.0, 1.6.3.0-dev versions
A new stable version, UltraVNC 1.6.4.0 and UltraVNC SC 1.6.4.0 have been released: https://forum.uvnc.com/viewtopic.php?t=38095
Feedback is always welcome
2025-12-05: Celebrating the 23th anniversary of the UltraVNC (26th anniversary since the laying of the foundation stone): https://forum.uvnc.com/viewtopic.php?t=38130
2025-12-03: Could you please complete our poll/survey? Renaming UltraVNC files and service to be more clear: https://forum.uvnc.com/viewtopic.php?t=38128
There was a problem to vote, it is solved now! Thanks in advance!
2025-12-02: We need help: English Wikipedia UltraVNC page has been requested to deletion: https://forum.uvnc.com/viewtopic.php?t=38127
Any help is welcome to improve the UltraVNC page and/or to comment on the Wikipedia Talk page
2025-05-06: Forum password change request: https://forum.uvnc.com/viewtopic.php?t=38078
2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome
Join us on social networks and share our announcements:
- Website: https://uvnc.com/
- GitHub: https://github.com/ultravnc
- Mastodon: https://mastodon.social/@ultravnc
- Bluesky/AT Protocol: https://bsky.app/profile/ultravnc.bsky.social
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://x.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc
A new stable version, UltraVNC 1.6.4.0 and UltraVNC SC 1.6.4.0 have been released: https://forum.uvnc.com/viewtopic.php?t=38095
Feedback is always welcome
2025-12-05: Celebrating the 23th anniversary of the UltraVNC (26th anniversary since the laying of the foundation stone): https://forum.uvnc.com/viewtopic.php?t=38130
2025-12-03: Could you please complete our poll/survey? Renaming UltraVNC files and service to be more clear: https://forum.uvnc.com/viewtopic.php?t=38128
There was a problem to vote, it is solved now! Thanks in advance!
2025-12-02: We need help: English Wikipedia UltraVNC page has been requested to deletion: https://forum.uvnc.com/viewtopic.php?t=38127
Any help is welcome to improve the UltraVNC page and/or to comment on the Wikipedia Talk page
2025-05-06: Forum password change request: https://forum.uvnc.com/viewtopic.php?t=38078
2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome
Join us on social networks and share our announcements:
- Website: https://uvnc.com/
- GitHub: https://github.com/ultravnc
- Mastodon: https://mastodon.social/@ultravnc
- Bluesky/AT Protocol: https://bsky.app/profile/ultravnc.bsky.social
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://x.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc
SCII and proxy
Re: SCII and proxy
Basically the SCII is not supporting to work with proxy in design, thus it cannot overide this limitation by itself. if those pc are your managed device, you may try to use some tools like SOCKCap (to help a non-proxy-aware program to work with proxy), or to set up a HTTP Tunnel. But these require to install addition program on your customer's pc, and/or may break their company regulation, so I think it is not a good idea.
In this case I will suggest you to consider using PcHelpWare to support these customer. PcHelpWare is another freeware developed by UltraVNC, similar function and feature as SCII, and is designed to work with a pc working behind a proxy -- but it doesn't use the VNC procotol anymore.
In this case I will suggest you to consider using PcHelpWare to support these customer. PcHelpWare is another freeware developed by UltraVNC, similar function and feature as SCII, and is designed to work with a pc working behind a proxy -- but it doesn't use the VNC procotol anymore.