no response from server

[dingleberry]

Hi been using ultra vnc for a few years with no problem.Turned off pc and when restarted could not get response from vnc server.I have tried several things including re-intalled ultra vnc new edition and restoring pc back .But still get no response
PLEASE can someone help Thanks very much
(p.s i have recently updated mirror drivers for p2p live football )

[mattice06082]

Have you set the PC up to have a static private IP address? Has your public IP address changed at the location of the UltraVNC Server?

[dingleberry]

hi the pc is not set up to static ip and the public ip address has not changed.thanks for the reply do u think it s any thing to do with updating mirror drives on p2p live football ?

[girdy74]

I have the SAME exact situation BUT we changed to a static ip address which means, yes the ip address has changed but am entering in the new IP address and it is not connecting.

[dingleberry]

hi i have gone down a different route. i have changed router settings & opened port to allow vnc through game & application sharing .this worked for a week or so but has now stopped responding so iam back to my original problem.please can anyone help thanks

[mcwtim]

hi i have gone down a different route. i have changed router settings & opened port to allow vnc through game & application sharing .this worked for a week or so but has now stopped responding so iam back to my original problem.please can anyone help thanks

Check that the port is still forwarded to the correct INTERNAL IP. If your PC is using DHCP the lease probably has expired and now has a different IP than the one you forwarded to.

Edit: nvm see you said it was a fixed IP above that. I'd still check if that is set and properly forwarded though.

You can also run the custom port test here:
http://www.whatsmyip.org/ports/
It will show if it is correctly forwarded, if you run the test with VNC running, VNC should throw up an error, which will show that it is set on the same port as well.

[girdy74]

Thanks for your advice. I tried stopping the service and then restarting it and it is working now. (mine has the new static ip address).