black screen

[Sundance]

Hiho,

i searched the forum and haven't found something related to my problem.

Till now we use SC in combination with psexec. So we can push sc to the client and can do a direct connect without userinteraction.
When we make a WOL on a client pc we can then connect with sc to this pc and see the logon-screen. Then we push a CTRL-ALT-DEL and enter the user credentials. The customer sitting on that pc can then watch the actions taken.

Now that PHW will replace SC in the future we try to go to PHW. But there is a big problem. When we do a connect on a pc when there is no one logged in i see only a black screen.
I can only join a session when a users is logged in, then it works like it should.

Is this a known behaviour? ( I use the same admin credentials as on SC )


greetings
Sundance

[Sundance]

I'am the only one who has this problem? Can anyone connect to a pc when there is noone loggedin and get a screen?

Start viewer on your pc

Start server using psexec
psexec.exe \\SERVERNAME -i -c -d -f PcHelpWare_server.exe

Server starts and shows black screen if noone is logged in...

[carebear]

I'am the only one who has this problem? Can anyone connect to a pc when there is noone loggedin and get a screen?

Start viewer on your pc

Start server using psexec
psexec.exe \\SERVERNAME -i -c -d -f PcHelpWare_server.exe

Server starts and shows black screen if noone is logged in...

I believe this is normal because it happends to me too.

[Sundance]

Thx for the feedback carebear,

i installed the mirror driver on the server and then connected to it. Then i see the login-screen

But the server doesn't accept any input from the client .
Now i will try TightVNC with the option to install it as a service on the server using psexec/beyoundexec. If you wan't i can report back...


greetz
Sundance