helpdesk.txt pchelpware all commands?

[dado023]

Where can i find commands which are used in helpdesk.txt file for pchelpware. I want to manually create my txt file.
Please dont point me to page like http://www.uvnc.com/pchelpware/config/index.html

because i already goggled but couldn't find the documentation
any help is appreciated
thanks

[redge]

there no command line (CLI), only GUI available

customize startup/script only with source code
http://www.uvnc.com/pchelpware/dev/index.html

[dado023]

hey redge,
i am sorry, i didnt mean CLI(commandline)
yes i know, but i want to know every syntax avalible in helpdesk.txt

like:
-connect server.com:5500 -id 1234 -passwd ask


what are the commands inside helpdesk.txt for without password or without id or id howmany digits id can have and so on.......

i hope i was clear enough......

[redge]

this is below a CLI (command line interface) as my knowledge and is not available...

like:
-connect server.com:5500 -id 1234 -passwd ask

[dado023]

honestly, thanks for trying to help
i hope someone will come up with the parameters for helpdesk.txt

anyone plz

[YY]

There are two different versions of PHW servers.

For the one that created with the PHW-viewer, i.e.:

There is NO an formal description of the Helpdesk.txt syntax published at uvnc.com,
but once the developer had talken about it, and I suppose this is most accurate.
See the post at: [topic=8919][/topic]


Another version is the SC_GUI version, like this:

This version, has a differnet syntax in the Helpdesk.txt, and a description can be found at:
http://www.uvnc.com/pchelpware/configl/index.html

[dado023]

@YY
thanks for the additional info, very useful......tnx
it would be very handy to have some sticky post with all listed parameters available for helpdesk.txt for pchelpware


i usually don't use automatic creation of server via viewer, rather manual upx, 7zip and binary copying, i guess i am a control freak

[dado023]

-autoreconnect
Is used in conjunction with the -connect switch when having a server "back-connect" to a listening viewer. You can use it in a batch file for your clients that are behind a firewall that is not under your control. The batch file looks something like this:
"c:\program files\ultravnc\winvnc" -autoreconnect -connect 12.34.56.78
On the local computer run the viewer in "listening" mode, and have someone on the server end run the batch file. The -autoreconnect will make the server end attempt to reconnect to the listening viewer if the connection drops or is closed. It will immediately reconnect to the listening viewer if the session is closed. Close the listening viewer altogether in order to stop the server end from "autoreconnecting" to your computer. The server attempts to "autoreconnect" for only a few seconds.
Note that this "autoreconnect" param must be before the "connect" one on the command line!

I have been digging a bit, following above instructions i bypassed user gui and made direct connection with autoreconnect feature....i tested it and it works 100%
BUT this is wierd: params -direct -autoreconnect -connect must be in exactly that order in helpdesk.txt(like in the line below) or i think it will not work, can someone confirm that???

-direct -autoreconnect -connect repeater01.ultravnc.info:5500 -id 5436 -passwd 530EA1472E71035353D32D341ECF6343

I think it is possible to make it to reconnect without user interaction when computer is rebooted if i put it in startup folder.....what do you think????
thanks

[YY]

-autoreconnect
Is used in conjunction with the -connect switch when having a server "back-connect" to a listening viewer. You can use it in a batch file for your clients that are behind a firewall that is not under your control. The batch file looks something like this:
"c:\program files\ultravnc\winvnc" -autoreconnect -connect 12.34.56.78
..............................

Your quoted information is talking about the reverse connection of uvnc server, which has no relation with PcHelpWare. The two products, both have a feature called "autoreconnect" -- may be having similar usage too, but they are two independent products.

The syntax of their own "autoreconnect" is not compatible.

[dado023]

Your quoted information is talking about the reverse connection of uvnc server, which has no relation with PcHelpWare. The two products, both have a feature called "autoreconnect" -- may be having similar usage too, but they are two independent products.

The syntax of their own "autoreconnect" is not compatible.

@YY
I know my quoted information, in the post above yours, is talking about reverse connection of uvnc server, but it seems it the same parameters(not all,very few of them) also works with pchelpware.

I tried it yesterday in multiple occasions and autoreconnect feature works if connection is closed or if it breaks, in that case pchelpware server gui will come in focus and in a few seconds it will reconnect to a repeater by itself even when "direct" parameter is included.

There should be a sticky post about all parameters for pchelpware helpdesk.txt file.....don't you agree....

cheers

[YY]

I know my quoted information, in the post above yours, is talking about reverse connection of uvnc server, but it seems it the same parameters(not all,very few of them) also works with pchelpware.

Oh.. Sorry! Then it is OK. I just misunderstood you mix up with the two products.

Yes, you are right! When having the "-autoreconnect" option, the server will try to re-establish the connection when it is broken. You should also enable the "Auto Reconnect" at viewer so that it can pick up the new connection automatically too.

There should be a sticky post about all parameters for pchelpware helpdesk.txt file.....don't you agree....

I 100% agree with this. Hope the moderators/developers agree this too and have it done.

I think it is possible to make it to reconnect without user interaction when computer is rebooted if i put it in startup folder.....what do you think????

You are right. I had tried and made it successfully. Please see my procedure at: [topic=9602][/topic]

[redge]

added sticky of
helpdesk.txt pchelpware_SC_Interface all commands
[topic=10844][/topic]

[dado023]

redge thanx for the effort, in the name of all members