First Time SC User - Says Connected But No Display

[scott_dev]

I successfully created the custom.zip file with our logos and helpdesk.txt file and uploaded and used creator and processed file ok.

When I double click on the file on another computer to test, the balloon says connected but I don't know what to do next.

The structions say that I must initiate share so person on other end can see desktop - how do I do that? I have the server running.

I had RC18 running and then saw message that said need to use RC194 - so reinstalled that version - but no help. What I am I doing wrong?

Also, what is the repeater?

Any help will be appreciated!


Here is a copy of our helpdesk.txt file:



[TITLE]
Venture Support Group Online Demo

[HOST]
Double Click Here To Enter Demo
-connect xxx.xxx.x.xx:5800 -noregistry

[HOST]


[TEXTTOP]
Venture Support Group

[TEXTMIDDLE]
Provides Cutting Edge Solutions

[TEXTBOTTOM]
For Business Development!

[TEXTRBOTTOM]


[TEXTRMIDDLE]


[TEXTRTOP]
Our Company Name Online Conference Services

[TEXTBUTTON]


[WEBPAGE]
http://www.ourdomain.com

[TEXTCLOSEBUTTON]
Close Session

[BALLOON1TITLE]
Establishing connection ...

[BALLOON1A]
5 min try period

[BALLOON1B]
If it fails, the software will remove himself

[BALLOON1C]
from your system.

[BALLOON2TITLE]
Connection active.

[BALLOON2A]
Conference IN Progress.

[BALLOON2B]
You can break the connection any time

[BALLOON2C]
by using the close button

[WEBPAGE]
http://www.ourdomain.com

[ipsec]

Basic connection with your custom UVNC SC app.

1)On the machine you wish to view from (Viewer) you must run the UVNC Viewer application in "Listen" mode.
2)Initiate the connection from the computer you wish to view (Server). This will automatically connect to the IP or IP's listed under your Host names.
3)It should work if you have forwarded the proper port (5500 by default for UVNCSC and Listener) to the Viewer computer if there is a router. Or you have enabled this port to be used remotely by turning off the firewall for that port.

[scott_dev]

Understanding now. But could not connect to other side that was listening by entering their ip address as a host. Could this be becasue they are using a cable modem with a router? Would I need them to open up a port?

It seems that this application is limited if trying to connect with other business users with fiewalls, etc. Unless I'm missing something.

[scott_dev]

After the client initiates the UltraVNC script and is waiting for a connection, I then "add new client" but not sure what ip address to use here - it says id code is repeater ip address. What ip address do I use to connect to them? Is it the ip address I used within the configuration of UltraVNC? Or is it the ip address of the clients computer?

The host is running a router so I'm trying to configure opening ports 5800-5900 as well.