Does Chunk 3.3.1 Run On 64bit windows?

[gunsmoke]

As the title says.

I've been trying to get it to run on windows 7 64bit but it keeps crashing (the viewer and the server).

The only thing that seems to work is the repeater ...lol

[supercoe]

It should, my main development machine is 7 64bit.

Could you post more info about the crash? Is there an error message? At what point does it crash?

[gunsmoke]

It should, my main development machine is 7 64bit.

Could you post more info about the crash? Is there an error message? At what point does it crash?

Sorry i should have explained a bit better but i thought that maybe it just didn't work with win 64...



The compiler work ok but the viewer hangs for ages with the the little circle going round as win7 does, and the server does the same but also says its not responding then i get a message saying ”connection to repeater was not possible” then it closes.

Sometimes it doesn't close and i need to close it down with task manager.

Chunk 3.2 doesn't have any of these problems.

[supercoe]

Sounds like you answered your question, connection to the repeater was not possible.

With version 3.3.1 InstantSupport and ChunkViewer will make a socket connection to the repeater to see if it's available.
The default timeout on is a bit long but I was to lazy to figure a way around that.

Basically, correct your repeater settings and compile again. Oh yea, and make sure the repeater is running.

[gunsmoke]

Sounds like you answered your question, connection to the repeater was not possible.

With version 3.3.1 InstantSupport and ChunkViewer will make a socket connection to the repeater to see if it's available.
The default timeout on is a bit long but I was to lazy to figure a way around that.

Basically, correct your repeater settings and compile again. Oh yea, and make sure the repeater is running.

I've been using chunk on and off since you first stared the project and have never had to change any repeater settings, i usually just make sure its running.

Also chunk 3.2 connects to the repeater ok its just 3.31 that I'm having trouble with.

[supercoe]

Triple check your settings and keep in mind that the default server port changed to 443.
Something has to be different...

If all else fails please post your compile settings, be sure to block out a portion of your ip address/dns name.

[gunsmoke]

Triple check your settings and keep in mind that the default server port changed to 443.
Something has to be different...

If all else fails please post your compile settings, be sure to block out a portion of your ip address/dns name.

Thanks mate i think I'm getting somewhere


Can you let me know what line in InstantSupport.au3 changes this text (marked in red):

[supercoe]

InstantSupport.au3 LINE 21
$str_Program_Title = "Instant Support"

Come on, did you even look?

[gunsmoke]

InstantSupport.au3 LINE 21
$str_Program_Title = "Instant Support"

Come on, did you even look?

Thanks again mate.

I did look but i was searching for window and frame.....lol




I've managed to get everything connecting to the repeater now but i have a new problem.


In the compiler it says that i must enter a password containing 9 characters but when i make a connection and the little password box pops up from the viewer, it only lets me enter 8 characters.


Any ideas what's going on?

[supercoe]

Are you using the 3.3.1 InstantSupport that you compiled?
Being limited to 8 chars tells me that InstantSupport.exe isn't using the SecureVNC plugin.

Be certain that you are not mixing the old viewer/server with the new.

[gunsmoke]

Are you using the 3.3.1 InstantSupport that you compiled?
Being limited to 8 chars tells me that InstantSupport.exe isn't using the SecureVNC plugin.

Be certain that you are not mixing the old viewer/server with the new.

How did you work that one out....lol

It must have been when i was trying to get everything connected to the repeater.


Have you removed the setting that turns the other persons desktop background black ?

If so how can i add it back.


Also what's the best software to edit the winvnc.exe file ?

I've tried resedit and resource hacker but after saving the file it no longer works

[supercoe]

lol, I know my programming well.

The background should be disabled when you connect a viewer.
You can double check the setting in the SRC\InstantSupport_Files\ultravnc.ini file, look for RemoveWallpaper=1.
Keep in mind this does not disable 3rd party background managers.

I use XNResourceEditor to reduce the size of the UltraVNC server, be sure you aren't removing something important.

Good luck!

[gunsmoke]

lol, I know my programming well.

The background should be disabled when you connect a viewer.
You can double check the setting in the SRC\InstantSupport_Files\ultravnc.ini file, look for RemoveWallpaper=1.
Keep in mind this does not disable 3rd party background managers.

I use XNResourceEditor to reduce the size of the UltraVNC server, be sure you aren't removing something important.

Good luck!

Thanks again mate.

The line removewallpaper=1 is there but it doesn't change when i connect ...never mind...lol


I gave XNResourceEditor ago but it still not working.

All I'm doing is changing a few captions.

What happens is when i run the compiler after editing the winvnc.exe file, instead of the “winvnc server property page” just flashing on the screen for a second and then closing itself, it just opens and stays there.

If i click “ok” to close it i get a winvnc warning saying “ WARNING : Running WinVNC without setting a password is a dangerous security risk! , Until you set a password, WinVNC will not accept incoming connections.”


And if i click the red X to close it , it just reopens straight away.


Any ideas ?

[supercoe]

That makes sense, the compiler relies on specific window names in order to do its thing, if you changed it it will hang there waiting for the "right" window to enter settings into.

Resource editing could be considered advanced, you'll need a clear understanding of how the compiler works so take a peek at the source code.

Out of curiosity what are you trying to change? I've suppressed most captions that are displayed by the UltraVNC server already...

[gunsmoke]

That makes sense, the compiler relies on specific window names in order to do its thing, if you changed it it will hang there waiting for the "right" window to enter settings into.

Resource editing could be considered advanced, you'll need a clear understanding of how the compiler works so take a peek at the source code.

Out of curiosity what are you trying to change? I've suppressed most captions that are displayed by the UltraVNC server already...

I didn't think changing the captions would make a difference as its just a window title.

I'm only trying to make small changes. for example i would like to change the chat window to say something different from “chat – ip address- ultr@vnc” and something about adam walling....lol


Is there any way to do this without it hanging ?

[supercoe]

Best bet there would be to compile UltraVNC itself from source after making the changes. Sorry I can't help you much there as my c++ skills are rusty but I'm sure Rudi could help if you run into trouble.

BTW: Adam Walling is the mastermind behind the SecureVNC plugin that I use for encryption.

[gunsmoke]

Best bet there would be to compile UltraVNC itself from source after making the changes. Sorry I can't help you much there as my c++ skills are rusty but I'm sure Rudi could help if you run into trouble.

BTW: Adam Walling is the mastermind behind the SecureVNC plugin that I use for encryption.

Ill give it a go...lol

Do you know where I would find the source as I cant seem to find it?

Also what software would I need to compile it?


Thanks again mate

[supercoe]

Sorry I can't be of much help there as I've never tried it.
I'd suggest you ask in the version specific forum: viewforum.php?f=67

[gunsmoke]

If its not one thing its another



I've managed to change the captions without it crashing (i still don't know how i did it) but now i have a couple more problems.


When I'm connected to a remote computer I'm finding a lot of the time i loose control and need to call up the person and ask them to close the window for me.

This happens mostly when I'm trying to install something or I'm in a window such as services...etc

The only way around this i have found is by installing chunk as a service.


Is there another way around this?




Also installing it as a service leads me on to my other problem....

When i install it as a service i don't get the icon on the desktop to uninstall it as a service until the computer has rebooted.


Do you know what's going on here ?


Thanks

[supercoe]

That's how UAC works, programs run in user mode can't touch programs in administrative mode.
When you first start InstantSupport it's in user mode, installing as a service changes it to administrative.
The only way around is to disable UAC.

I'm not sure why the desktop icon would not be showing, does it also do this if you compile an InstantSupport without modifications?

[Rat]

My new Fork definitely runs on 64-Bit Windows... In fact that was the main reason I created it.

[supercoe]

Rat could you explain further?
Every release of ChunkVNC since 1.0 has worked flawlessly on 64bit Windows in my tests.
As I said before I develop the software on 64 bit...

Gunsmoke has not stated a single problem related to Windows x64 in this thread, what problems have you had?

[Rat]

I always got a blank Blue Screen... I assumed it was an issue fundamental to the earler versions of UltraVNC. Since it never occurred in the latest version of UltraVNC, I decided to upgrade my fork code accordingly.

[supercoe]

Interesting, I recall you saying something about that now.
Weird that I run my business with 3.3.1 and have not had an issue with a large variety of setups doing remote support all day long.

Oh well, to each their own.

[gunsmoke]

That's how UAC works, programs run in user mode can't touch programs in administrative mode.
When you first start InstantSupport it's in user mode, installing as a service changes it to administrative.
The only way around is to disable UAC.

I'm not sure why the desktop icon would not be showing, does it also do this if you compile an InstantSupport without modifications?

Its not the uac window that's stopping me from doing anything as I've tried putting uac into quiet mode (no popups) and it still happens.

Isn't there a way to make it run in admin mode straight away?

[supercoe]

gunsmoke,

What OS were you testing with?
Did you reboot after changing the UAC setting?
Try enabling UAC, reboot, Disable UAC, reboot, try again.

At this point I'd have to guess it's an issue with either your settings or testing methodology.

Feel free to modify the code to suit your needs, I have design reasons to not run as admin initially as it causes issues when you need to support domain users.

Good luck.

[gunsmoke]

gunsmoke,

What OS were you testing with?
Did you reboot after changing the UAC setting?
Try enabling UAC, reboot, Disable UAC, reboot, try again.

At this point I'd have to guess it's an issue with either your settings or testing methodology.

Feel free to modify the code to suit your needs, I have design reasons to not run as admin initially as it causes issues when you need to support domain users.

Good luck.

Windows 7.

Yes i rebooted but you don't really need to when you put it in quiet mode.

Its the same even if i don't modify anything.



Can you let me know what i would need to change to make it run in admin mode from the start ?

Or is it one of those things you can remember everything you needed to do....lol

[supercoe]

Put #RequireAdmin at the top of the InstantSupport.au3 file and recompile.

http://www.autoitscript.com/autoit3/doc ... eAdmin.htm

Keep in mind, I do not suggest doing this.

[gunsmoke]

Put #RequireAdmin at the top of the InstantSupport.au3 file and recompile.

http://www.autoitscript.com/autoit3/doc ... eAdmin.htm

Keep in mind, I do not suggest doing this.

Thanks for that mate, ill give it a go


What are the negative impacts when running in admin mode apart from when i need to support domain users ?

[supercoe]

You also will not be able to easily help users on a terminal server as it will only run as system and not their session.
If you try to support someone with a limited account it simply won't work unless they know the admin password.
HTTP proxy support most likely wont work (untested).

I simply don't understand why it's difficult to use the install service option? If you need to help a user with privileged programs it takes seconds to install... Either way, do as you like, just understand the software is not designed to run that way.