Has anyone else seen this one? I was at the customer's computer and downloaded the support.exe file to their computer. Norton grabbed the file , scanned it and tucked it away and reported it had, "Norton Insight Network Threat." I was in a hurry to figure out where it stashed the file.
Any recommendations on this one?
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Norton 360 Anti-Virus
Norton 360 Anti-Virus
How about Now? And Now?
Re: Norton 360 Anti-Virus
Sometimes AutoIT scripts get detected as a virus:
[topic=26764][/topic]
You could get around it by having them temporarily disable their virus scanner or get a better one.
[topic=26764][/topic]
You could get around it by having them temporarily disable their virus scanner or get a better one.
http://www.chunkvnc.com - ChunkVNC - Free PC Remote control with the Open Source UltraVNC wrapper InstantSupport!
Re: Norton 360 Anti-Virus
Had a similar issue recently with Norton... however, there was an opportunity to say something like "run anyway"... it didn't, in my case, lock it up without asking.
I don't know what version of Norton they were running but it was a new computer so probably a fairly recent version.
JonD
I don't know what version of Norton they were running but it was a new computer so probably a fairly recent version.
JonD
Last edited by JonD on 2010-10-31 20:40, edited 1 time in total.