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Remote Connection....

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Jorge Jimenez
8
8
Posts: 18
Joined: 2010-03-12 14:04

Remote Connection....

Post by Jorge Jimenez »

Hi,
I want to know how the remote connection is made between 2 computers (e-mail, telephone, browser, etc..)so you can quickly access your customer's computers from anywhere in the world and resolve helpdesk issues remotely!
Thanks,
J.J.
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Jorge Jimenez
8
8
Posts: 18
Joined: 2010-03-12 14:04

Re: Remote Connection....

Post by Jorge Jimenez »

Hi..
I want to restate mi question about remote connection: what I realy meant is if there is a way besides single click to let the client connect or request the remote service througth a link in a e-mail or webpage and therefore download or run a executable to connect.
Thanks,
J.J.
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B
800
800
Posts: 2338
Joined: 2009-09-09 14:05

Re: Remote Connection....

Post by B »

Quite a few. Two I've tried are the SCPrompt and ChunkVNC projects, both hosted right here. (They basically make the SingleClick process a little more robust and easier to deploy. They also don't rely on 3rd party EXE generation.) Another interesting possibility is vncyproxy.com, which I still haven't tried.
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Jorge Jimenez
8
8
Posts: 18
Joined: 2010-03-12 14:04

Re: Remote Connection....

Post by Jorge Jimenez »

Thank you, B
I'll tried them,
J.J.
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