DSM plugin error

[wckdwld47]

Not sure what is going on here... If I am using SC for my internal network everything works fine. Using SC over the internet WAS working fine as well, but now it is giving me an error saying that there is either not a DSM plugin selected or a bad connection. I never did use the DSM plugin and I am able to connect via Dameware to the remote machine but not via SC.

Anyone have any guesses? BTW, this is on Win XP Pro SP3 with UVNC 1.0.8.2.

Thanks!
Shawn

[redge]

message with dsmplugin error is for tell if the case you had select dsmplugin, but is not your case, so don't worry

anyway,

> this is on Win XP Pro SP3 with UVNC 1.0.8.2.
> Anyone have any guesses?

is the SC computer are well XP or another OS ?
what did change between now and before ?

[wckdwld47]

That's just it, nothing has changed except that I have upgraded the viewing PC to 1.0.8.2. The remote PC is XP SP3 as well. As a test, I uninstalled 1.0.8.2 and re-installed 1.0.6.5 and it still doesn't work, so I am going to go back a little further and see if that makes a difference.
I am at a total loss. I can't figure out why the local version works still though. One would think that if one quit working, the other would too.

Thanks!
S

[redge]

except that I have upgraded the viewing PC to 1.0.8.2.

if you upgrade from 1.0.2.x, you must clean registry of old value with vnc cleanup and reboot.
a reboot after any update is warm recommanded. because some change are validated only after reboot.

conflict with uvnc 1.0.6.x /1.0.8.2 where all settings are saved to ultravnc.ini file.

if success inhouse and fail from outside, the ip/hostname and/port is wrong !
check firewall /antivirus/antispyware can block sometime after update for wan access to default value.