How easy is this for a non-computer person?

[remoteman]

I'm the tech guy but I need something VERY simple for the person receiving help to use. From what I saw pchelpware seems to be easier than sc. Is this accurate? Is pchelpware easy to use for a non-computer person that just needs help? Thank you.

[mcwtim]

If you use the SC version and set it up with a single direct connection, it's as simple as them clicking on the .exe and running it. This is assuming you can place it in a web accessible location such as a website. If you email it, they will have to rename the file extension, or unzip, navigate to it etc.
I have no idea what resources you have available to you, but a link on a website is usually the easiest method.

http://www.uvnc.com/download/PcHelpWare_rel10_SCgui.zip

[redge]

try this ready to help
read the important short step by step
http://vserver.homeftp.org/en/remote.html
but at this swiss time (GMT+1) 20090201 22:20 it fail.

update --- 20090201 22:58, is back online ----
--- (i think is was a downtime maintenance) ---

after try, you can extract with unrar or extract with 7zip for understand how it work