After more 2 000 000 (two million) views on forum for 1.5.0.x development versions... and 1.6.1.0, 1.6.3.0-dev versions
A new stable version, UltraVNC 1.6.4.0 and UltraVNC SC 1.6.4.0 have been released: https://forum.uvnc.com/viewtopic.php?t=38095
Feedback is always welcome

2025-12-05: Celebrating the 23th anniversary of the UltraVNC (26th anniversary since the laying of the foundation stone): https://forum.uvnc.com/viewtopic.php?t=38130

2025-12-03: Could you please complete our poll/survey? Renaming UltraVNC files and service to be more clear: https://forum.uvnc.com/viewtopic.php?t=38128
There was a problem to vote, it is solved now! Thanks in advance!

2025-12-02: We need help: English Wikipedia UltraVNC page has been requested to deletion: https://forum.uvnc.com/viewtopic.php?t=38127
Any help is welcome to improve the UltraVNC page and/or to comment on the Wikipedia Talk page

2025-05-06: Forum password change request: https://forum.uvnc.com/viewtopic.php?t=38078

2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864

Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome

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single click helpdesk for users on the internet

Single Click discussions / bugs
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robbadobb
Posts: 3
Joined: 2009-01-13 14:30

single click helpdesk for users on the internet

Post by robbadobb »

Hello
I want to create a service so that I can take over users out on the internet (behind firewalls). I've created a sc-exe file that I put on a PC out on the Internet. the user connects when they want help and the port 5900 is routed in the firewall to a server that has vnc repeater installed.

from my pc I want to get in contact with the PC "out there" to take over and give support. and connect with the option proxy/repeater.

I cant't get this to work. I see that the repeater logs my attempt to log on to the server but not the pc in the other end that has sc installed.

I'm I thinking wrong here, is this possible? is there a better way to do this?
My main goal is to take control over PCs that are located behind a firewall.
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paulus47
8
8
Posts: 16
Joined: 2009-01-14 15:18

Re: single click helpdesk for users on the internet

Post by paulus47 »

hi

it will work if your self using the viewer , let costumer give ip tou you , let costumer klick on connection
then you get the the client on a alert box saying wants to connect ,
click connect and your in !

best regards, Paul
trying to survive ;-)
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robbadobb
Posts: 3
Joined: 2009-01-13 14:30

Re: single click helpdesk for users on the internet

Post by robbadobb »

Thats what i thought....
I skipped the repeater just to check if I could make a connection from the server where i want the repeater to be located.

And I got it to work with vnc Viewer LISTEN MODE... Missed that part.

Now I will try to get it working with the repeater!
//Robert
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robbadobb
Posts: 3
Joined: 2009-01-13 14:30

Re: single click helpdesk for users on the internet

Post by robbadobb »

Hi again...
Can't get the repeater to work properly... I don't really know if it supposed to work like this. What I would like to do is to make the incoming session that comes up on the server to be "repeated to any pc in the network that want to take remote access of the SC-PC??

I've tried to make this work by running the vnc viewer in listen mode on my pc and then running the repeater on the "repeater server" But that doesn't seem to work.

Could anyone have a look at this please? I know my description is maybe a little bit short!
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