The requested address is not valid in its context

[axslinger]

After creating my server, I'm getting this message when trying to connect:
"The requested address is not valid in its context"

My helpdesk.txt is this:

Code: Select all

[TITLE]
Desktop Support

[Host]
Remote Support
-connect xx.xx.xx.xx:5500 


[TEXTTOP]
Click Connect to start support

[TEXTMIDDLE]


[TEXTBOTTOM]


[TEXTRBOTTOM]


[TEXTRMIDDLE]
Remote Desktop Support

[TEXTRTOP]


[TEXTBUTTON]


[WEBPAGE]


[TEXTCLOSEBUTTON]
Cancel


[BALLOON1TITLE]
Establishing connection ...

[BALLOON1A]
5 min try period

[BALLOON1B]
If it fails, the software will remove itself

[BALLOON1C]
from your system. 

[BALLOON2TITLE]
Connection active.

[BALLOON2A]
Warning, your desktop is remote visable

[BALLOON2B]
You can break the connection any time

[BALLOON2C]
by using the close button

I am at my wits end trying to make this work.

I would be grateful for any assistance.

[YY]

Which kind of server did you try to create?

The code of your helpdesk.txt is the format used for "PcHelpWare Server SC GUI".

If you were using the PcHelpWare Viewer to create the server, you should use another format, which consist one single line one, and s/b something like:

Code: Select all

-connect xx.xx.xx.xx:5500

[axslinger]

Which kind of server did you try to create?

The code of your helpdesk.txt is the format used for "PcHelpWare Server SC GUI".

If you were using the PcHelpWare Viewer to create the server, you should use another format, which consist one single line one, and s/b something like:

Code: Select all

-connect xx.xx.xx.xx:5500

You lost me. Your line is exactly like mine. What am I missing?

You should be able to look at my helpdesk.txt to tell what type of server I tried to create. I'm not sure what you are asking. I want to create a direct connect server. When I launch the server, I get a connect button and a cancel button. I click on connect then get the error mentioned in my original post on the server end. Does that help?

Edit: Ok, I see what you are saying, the entire file should cosist of just that one line. I did that and it worked.

So that leaves me wondering, how do I customize the server? Like the button text, etc?

Thanks.

[YY]

Nice to know the problem is solved!
My previous post was not clear enough, I try to explain more detail here.

There are two DIFFERENT edition of the PHW server. Personally I describe them as:
1. The Native Style
　　This server is the one that created with the PHW viewer, the GUI is like this:
　　
　　This server can only has ONE remote host setting, thus the helpdesk.txt consisting ONE single line as well.


2. The SC_GUI Style
　　This server cannot be created with PHW viewer, and is not included with the download package of PcHelpWare, and is available separately (at lower position of the download page)
　　http://www.uvnc.com/pchelpware/download/index.html
　　The GUI is like this:
　　
　　This server can have multiple host setting, and the syntax of its helpdesk.txt is as the one at your very first post.


So, other than the GUI, one big difference between them is the format of the helpdesk.txt.

[axslinger]

Wow. I really appreciate your help. However, I don't think I could possibly be more confused with this whole project.

[YY]

The problem is no sufficient documents at the offical site.

Anyway, if you can create the first server, you can modify it to become a real working horse for your supporting job.

Bevtech (the moderator) has prepared a [topic=8898]Step by Step for Pchelpware release 1.0[/topic], that is helpful reference for the starters.