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one-click customer > tech setup

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tedpenner
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Posts: 12
Joined: 2008-08-24 03:35

one-click customer > tech setup

Post by tedpenner »

How can I create a one-click senario for a customer?

Senario: (both machines on Vista Ultimate)
ComputerA (posing as technician - server running)
ComputerB (posing as customer - executable on desktop

Developed with:
text file (code below) from the original custom.zip for UltraVNC SC.
compiled with online compiler at http://www.uvnc.com/pchelpware/creator/index.html

When customer tries to connect using the executable and double clicking the desired connection per on-screen instructions, technician gets no message but customer gets a the 5 minute warning in a bubble per the text specified in the text file.

What might I be doing wrong?

Code: Select all

[TITLE]
           UltraVnc SC

[HOST]
Internet support anytime  http://www.tedpenner.com
-connect myip:fwdportno -noregistry

[TEXTTOP]
Dubble Click to make a connection

[TEXTMIDDLE]
Before making a connection

[TEXTBOTTOM]
Please Call to get your ticket.  This phase will be eliminated in the near future.

[TEXTRBOTTOM]


[TEXTRMIDDLE]
Kasteelpleinstraat 56

[TEXTRTOP]
Ultravnc PC support

[TEXTBUTTON]
More Info

[WEBPAGE]
http://www.ultravnc.net

[TEXTCLOSEBUTTON]
STOP test


[BALLOON1TITLE]
Establishing connection ...

[BALLOON1A]
5 min try period

[BALLOON1B]
If it fails, the software will remove himself

[BALLOON1C]
from your system. 

[BALLOON2TITLE]
Connection active.

[BALLOON2A]
Your desktop is remotely visable to your chosen technician.

[BALLOON2B]
You can break the connection any time

[BALLOON2C]
by using the close button

[WEBPAGE]
http://www.tedpenner.com
Last edited by tedpenner on 2008-08-24 04:04, edited 1 time in total.
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