No VNC server detected - but it is running!

[btaz]

I have one machine running XP Pro SP2 where the VNC service starts automatically but the service helper never appears in the tray. If I try to run the service helper from the menu I get the hourglass cursor briefly but the helper never appears in the tray. If I select Show Default Settings from the menu I get the no VNC server can be found message.

Any suggestions? Thanks.

[mattice06082]

The registry key for the eyeball system tray icon is:

Code: Select all

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WinVNC"="\"C:\\Program Files\\UltraVNC\\WinVNC.exe\" -servicehelper"

Do you have that entry? I find that unattended installs don't make this entry so I have to manually add it myself .

[btaz]

Thanks for your reply. The registry entry does exist. Even if the registry key does not exist I should be able to view the default settings or start the service helper via the Start | All Programs | UltraVNC menu but I cannot. When I try to view the default settings I still get the "No existing instance of WinVNC could be contacted" error but the service is definitely running.

Any other ideas?

[redge]

basic question, ultravnc version ?
latest is not answer.

[btaz]

The version of WinVNC.exe is 1.1.0.2. I believe that is the latest stable release.

I should mention that I updated UltraVNC from an earlier version using remote desktop. I don't think this is the source of the problem since I have done this on other PCs without encountering this problem.

[redge]

this the exact problem but you forget to do a step before or after.
re-read this again... you had already this problem before.

[topic=8041][/topic]

[btaz]

Thanks. I will try that.