I'm trying to set up PCHelpware instead of UltraVNC SC (the latter works fine). I have created simple PCHelpware that does a direct connection to the viewer machine. I have verified network connectivity by telnetting to port 5500 on the viewer. I'm running UltraVNC Viewer in listen mode. But whenever I start the server the viewer program freezes up - no dialog asking if I want to show the session, nothing. When I right click the UltraVNC Viewer icon in the taskbar no menu is shown. All I see on the server is this:
Start
Connecting dierct
<IP>
Connect direct success
Setting up encryption
Waiting for Viewer...
When I stop the server, the viewer suddenly comes back alive again.
I am not using encryption. I have tried with a repeater as well (same problem - the viewer is frozen until server is stopped).
I have tried the server on Windows Server 2003 SP2 machines (DEP disabled), and the viewer on 2003 as well as Vista. I have tried UltraVNC 1.0.2 and 1.0.4 RC14 (simple installations of the viewer only, without video driver).
Any idea what's going on?
Regards,
Oskar
After more 2 000 000 (two million) views on forum for 1.5.0.x development versions... and 1.6.1.0, 1.6.3.0-dev versions
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A new stable version, UltraVNC 1.6.4.0 and UltraVNC SC 1.6.4.0 have been released: https://forum.uvnc.com/viewtopic.php?t=38095
Feedback is always welcome
2025-12-05: Celebrating the 23th anniversary of the UltraVNC (26th anniversary since the laying of the foundation stone): https://forum.uvnc.com/viewtopic.php?t=38130
2025-12-03: Could you please complete our poll/survey? Renaming UltraVNC files and service to be more clear: https://forum.uvnc.com/viewtopic.php?t=38128
There was a problem to vote, it is solved now! Thanks in advance!
2025-12-02: We need help: English Wikipedia UltraVNC page has been requested to deletion: https://forum.uvnc.com/viewtopic.php?t=38127
Any help is welcome to improve the UltraVNC page and/or to comment on the Wikipedia Talk page
2025-05-06: Forum password change request: https://forum.uvnc.com/viewtopic.php?t=38078
2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome
Join us on social networks and share our announcements:
- Website: https://uvnc.com/
- GitHub: https://github.com/ultravnc
- Mastodon: https://mastodon.social/@ultravnc
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- Reddit community: https://www.reddit.com/r/ultravnc
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pchelpware server freezes viewer, "Waiting for Viewer"
Re: pchelpware server freezes viewer, "Waiting for View
I suppose you need PCHW viewer.
PCHW is said to be compatible with UVNC only on helphesk.txt level, not in protocol level. It is different product.
PCHW is said to be compatible with UVNC only on helphesk.txt level, not in protocol level. It is different product.
Re: pchelpware server freezes viewer, "Waiting for View
That did it! I knew it had to be something as simple as that.poutnik wrote:I suppose you need PCHW viewer.
Now the only problem I have is that I can see the remote computer's screen, but I cannot control it. I'm controlling a Windows Server 2003 SP2 machine from Vista. Any ideas?
Re: pchelpware server freezes viewer, "Waiting for View
In fact, I am not familiar much with Vista and not at all with W2k3 server.
I have just played very little with PCHW recently as SC replacement for remote support for my non-IT friends.
UVNC servers have an option allow/not to allow remote input.
If not allowed, then only looking and advising is possible.
when creating a PCHW custom server, is there such an option ?
Edit: ( Not handy here at work to look at )
Well, even uvnc viewer has option "view only", so check both in
pchw server (e.g. newly created) and viewer.
I have just played very little with PCHW recently as SC replacement for remote support for my non-IT friends.
UVNC servers have an option allow/not to allow remote input.
If not allowed, then only looking and advising is possible.
when creating a PCHW custom server, is there such an option ?
Edit: ( Not handy here at work to look at )
Well, even uvnc viewer has option "view only", so check both in
pchw server (e.g. newly created) and viewer.
Last edited by poutnik on 2008-03-31 14:18, edited 2 times in total.