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Cannot get PCHW working

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pjo
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Posts: 62
Joined: 2008-02-26 06:30

Cannot get PCHW working

Post by pjo »

Hi!
I am trying to run PCHW Rel 1.0.

The LAN environment is :
XP Viewer
Vista Server
Both firewalls are disabled.
Both PCs port 5500 and 5901 are port-forwarded.
Both PCs are in the same LAN.
The router is NAT router.

When PcHelpWare_viewer.exe is run in direct connection using port 5500,
after START button is clicked,
Test: Upnp

Unable to add mapping

How can I configure Upnp in the router ?
redge
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Posts: 6797
Joined: 2004-07-03 17:05
Location: Switzerland - Geneva

Re: Cannot get PCHW working

Post by redge »

if not work, uncheck upnp, that all.
I have 2 upnp device igd and all fail
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
pjo
20
20
Posts: 62
Joined: 2008-02-26 06:30

Re: Cannot get PCHW working

Post by pjo »

Thanks redge.

I am confused.

D:\UltraVNC stable\PCHelpWare\PcHelpWare_rel10\PcHelpWare
PcHelpWare_Viewer.exe

Do I use this exe in the Viewer PC or Server PC ?


D:\stable\PCHelpWare\PcHelpWare_rel10\PcHelpWare\myservers\VistaServer2
PcHelpWare_server.exe

Do I use this exe in the Server PC ?
pjo
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Posts: 62
Joined: 2008-02-26 06:30

Re: Cannot get PCHW working

Post by pjo »

If the PcHelpWare_server.exe is to run on the server,

why does it try to connect to 192.168.1.6 which is ther server private IP ?
pjo
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Posts: 62
Joined: 2008-02-26 06:30

Re: Cannot get PCHW working

Post by pjo »

When creating the server using the viewer, which IP address should be input, the server or the viewer ?
pjo
20
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Posts: 62
Joined: 2008-02-26 06:30

Re: Cannot get PCHW working

Post by pjo »

Viewing XP desktop in Vista using private IP address, now it is working.

But not the WAN version.

How do I set Vista to eneable this ?

The setting in the System Property in the Control Panel of Vista is set to allow Remote Assistance Connection.

But I assume there will be other relevant settings in Vista.
Please advise how to do this .

Kaspersky Internet Security 7 was disabled for this test.
Last edited by pjo on 2008-03-10 11:49, edited 4 times in total.
redge
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1000
Posts: 6797
Joined: 2004-07-03 17:05
Location: Switzerland - Geneva

Re: Cannot get PCHW working

Post by redge »

you can't share and test at same time pchelpware and ultravnc


only one can listen 5500 , pchelpware_viewer or ultravnc_viewer
only one can listen 5900 pchelpware_server or ultravnc_server
otherwise, always fail
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
pjo
20
20
Posts: 62
Joined: 2008-02-26 06:30

Re: Cannot get PCHW working

Post by pjo »

Thanks redge,

I closed 5500 and 5901 fore the server and now it works through WAN.

PLUS I had to assign Public IP to the Viewer (Vista) by using Gap NAT in the router which is very confusing.

The user interface to create server on the viewer is a bit confusing and it could be omproved.

pjo
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