DSMPlugin cannot be loaded?

[Bassi2k]

Hi there...

my situation -> SC exe with 14 support-connections (5501-5514).
For every technican here 2 connections. Everything works fine except the Connection to our new tech. who uses port 13 and 14.

They work on a Terminalserver (same UVNC for all, but different dsm-pluginnames ->plugin is still the same)
e.g.
C:\Programme\UltraVNC\vncviewer.exe -dsmplugin VNC_Single_click1_2.dsm -listen 5501
and
C:\Programme\UltraVNC\vncviewer.exe -dsmplugin VNC_Single_click3_4.dsm -listen 5503

The new tech. has got
C:\Programme\UltraVNC\vncviewer.exe -dsmplugin VNC_Single_click13_14.dsm -listen 5513

under my UserLogin connection works great with his config but he gets also under diffent configs like first example following error messages:

"The plugin cannot be loaded.
Please check its name integrity."
and
"Connection failed - Invalid protocol!
Possible causes, forgotten to select a DSMPlugin..." (Just a result of the first msg I think)

So what's wrong there? He's got the same rights as I have?!
[Topic can be moved to DSMPlugin if it's necessary, but I don't think that's a prob' with the Plugin]

Bassi2k

[YY]

Check and make sure all command parameters are separated with ONE SPACE only, and also there should be NO SPACE appending after the command script.

[Bassi2k]

I used copy'n'paste to insert command parameters... they are written in a txt-file as an example. I checked the spaces... nothing wrong there.
However SAME commandline i copied from his Linking works under my UserLogin.

[YY]

So the tech. run the viewer script with a link.

Maybe you should also check:
1. Is the starting location of the link also the folder of vncviewer (i.e. C:\Programme\UltraVNC\)? This can be shown at the property of the link.

2. Also at the property of the link, select "Advance", click the box of "Run Under Other User's A/C" (Or wording of similar meaning). Login to the tech's A/C, and run the viewer link, when prompt for the user name, try to use your UserLogin to see what is going on.

3. Also under the tech's UserLogin. If he opens a DOS CMS windows, goto the folder C:\Programme\UltraVNC\, and then type & run the script directly. Check if the error still exist.