Error when connecting

[Hoschik]

Hallo,
starting the UltraVncviewer and press the connect buttom, I get the error message 'failed to connect to server'. Plugin button is set and the computer name with 'name':5900
What can be wrong?

[redge]

replace ip by hostname (for internal usage) or FQDN (for use over Internet)

[topic=3567][/topic]

[Hoschik]

Hallo,
the error is still there. The [Host] setup in the helpdsk.txt is:
-plugin -id 12345 -connect name.dyndns.org::5500 -noregistry
As I'm using a NAT/Router this FQDN is also set at router. Do I have put the port 5900 into the router to let the viewer in contact with the router?
Something I forget to do at server side.

[YY]

starting the UltraVncviewer and press the connect buttom, I get the error message 'failed to connect to server'. Plugin button is set and the computer name with 'name':5900

So you start the viewer and try to connect to 'name':5900

This is incorrect!!!
Under SC operation, you may either:
1. Running the viewer in listening mode to wait for a connection (direction connection), or
2. Connect to a repeater with an ID, with its aid to make connection with a matched SC (connection via repeater).

The [Host] setup in the helpdsk.txt is:
-plugin -id 12345 -connect name.dyndns.org::5500 -noregistry

So the helpdesk.txt indicated the server will be: Connect to the repeater (name.dyndns.org::5500), registing with an ID 12345, and also using the dsmplugin.

Is it what you mean to do?

Before proceed to give any suggestion, please provide more detail of your test:
1. Were you running the test within local LAN, or via internet?
2. Did you tried to set up a direct connection? Or via a repeater?

[Hoschik]

Hallo,
1. I'm running the test within a local LAN.
2. I tried to set up a connection via a repeater.
My DSL-Router has a rule with name.dyndns.org::5500 and starting the uncviewer it is configured in the last line with HP86152649823:5900 (that's my computername with port 5900. I want to have access to the remote PC. This PC is running die UNCViewer wich I configured with helpdesk.txt as mentioned above. Can you help, please.