Multiple Technicans, one UVNC Server

[matty-a]

Hi Everyone, We are a IT Consultant firm and we are looking at moving into UVNC SC for Remote Support. Whats the best setup so that more than one Technician/Consultant can be providing support to clients at one given time?

TIA

Matty

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SC I
many technicians use single computer support alway on same lan ?
only one customer on same remote computer ?

the offline ultravnc SC creator
http://kp774.com/soft/uvnc_scg/english.html



SCII
many technicians over many different computers.
one customer or many customers
this mode, you need to install separate software uvnc_repeater on a DMZ
but if you have customer with socks4/sock5 proxy
you should use vnc-related products but without this repeater but another one better stable.
[topic=4068][/topic]

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SCIII
stand for secure connection SSL
solution fully support proxy

french man made a customized of genuine SCIII_SSL for support more proxy with SCIII creator (english and french)
http://www.jl56ultravnc.dyndns.org/crbst_6.html