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can't see office 2007 menu box in word and excel

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ensyst_sydney
Posts: 7
Joined: 2007-07-19 06:17
Location: Sydney, Australia

can't see office 2007 menu box in word and excel

Post by ensyst_sydney »

sometimes when i am shadowing a client that is using office 2007, i can not see the menu box in word/excel. i can see the little windows circle in the top left corner turn orange as if it is open (and the client can see the menu open normally) but i can't see the menu.

any ideas?
redge
1000
1000
Posts: 6797
Joined: 2004-07-03 17:05
Location: Switzerland - Geneva

Re: can't see office 2007 menu box in word and excel

Post by redge »

winvnc - admin properties
enable "capture alpha-blending"
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
ensyst_sydney
Posts: 7
Joined: 2007-07-19 06:17
Location: Sydney, Australia

Re: can't see office 2007 menu box in word and excel

Post by ensyst_sydney »

redge wrote:winvnc - admin properties
enable "capture alpha-blending"
sorry is that in ultravnc or winvnc?
redge
1000
1000
Posts: 6797
Joined: 2004-07-03 17:05
Location: Switzerland - Geneva

Re: can't see office 2007 menu box in word and excel

Post by redge »

winvnc.exe is executable
UltraVNC is only a name like Real VNC , TightVNC
(we speak here about UltraVNC without any comment ;-) )
http://www.uvnc.com/install/configuration.html
Last edited by redge on 2007-07-23 00:40, edited 1 time in total.
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
ensyst_sydney
Posts: 7
Joined: 2007-07-19 06:17
Location: Sydney, Australia

Re: can't see office 2007 menu box in word and excel

Post by ensyst_sydney »

redge wrote:winvnc.exe is executable
UltraVNC is only a name like Real VNC , TightVNC
(we speak here about UltraVNC without any comment ;-) )
http://www.uvnc.com/install/configuration.html
ok thanks.
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