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can't get connected

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joe3k
20
20
Posts: 34
Joined: 2007-06-19 19:55

can't get connected

Post by joe3k »

I have setup PcHelpware and it works fine to my home based users. However to my company's customers, I cannot get it to work. Anyone any ideas why this would be?
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mattice06082
Former moderator
Former moderator
Posts: 607
Joined: 2006-11-30 00:41
Location: Connecticut, USA

Re: can't get connected

Post by mattice06082 »

Are you using ports that are blocked by your company's firewall?
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joe3k
20
20
Posts: 34
Joined: 2007-06-19 19:55

Re: can't get connected

Post by joe3k »

Nope I have opened port 5500 for myself to use.
I can connect to some people from my work pc (for example my home pc and my mum's work pc), however I cannot connect to some customers and I'm unsure as to why.
Last edited by joe3k on 2007-07-10 19:42, edited 1 time in total.
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mattice06082
Former moderator
Former moderator
Posts: 607
Joined: 2006-11-30 00:41
Location: Connecticut, USA

Re: can't get connected

Post by mattice06082 »

Let's just stick to the SC thread :wink: [topic=10527][/topic].
Last edited by mattice06082 on 2007-07-10 21:21, edited 1 time in total.
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