Quick Question about helpdesk.txt

[Stal]

Hi, ive been having a play with setting up UltraVNC SC for remote support. Im trying to use the [DIRECT] method, and it does work, although I keep getting the box pop up (the one you would get if you DONT use [DIRECT]) for about 5 seconds before it connects directly.

I have seen someone use this without any of this popping up and am sure there must be something I have missed which might make a difference.

Please find my helpdesk.txt attached below which I am using to test over a LAN:

Code: Select all

[TITLE]
Remote Support

[HOST]
Remote Support
-connect 192.0.0.120:5500 -noregistry
[DIRECT]

[BALLOON1TITLE]
Establishing connection ...

[BALLOON1A]
5 min try period

[BALLOON1B]
If it fails, the software will remove itself

[BALLOON1C]
from your system. 

[BALLOON2TITLE]
Connection active.

[BALLOON2A]
Warning, your desktop is remote visable

[BALLOON2B]
You can break the connection any time

[BALLOON2C]
by using the close button

[WEBPAGE]
http://www.mydomain.com

[bevtech]

if you have a 5 second delay that maybe normal.. I recall a slight pause ..

[Stal]

It is not the delay that is the problem, it is the fact that it shows the window you get when NOT connecting directly eg this:



And this shows up for about 5 seconds before disappearing and connecting automatically.

I am worried that people will get too eager and start clicking on things, and mess the process up!

Im sure it can be done.[/img]

[JDaus]

If you make your own exe ... you can always put the command line in to make it connect without the popup dialog ... but that is not a simple process to get right (the making of self extracting exe) ...

the command line is as follows:
winvnc.exe -connect $REMOTEIP:$VNCPort -noregistry
replace $REMOTEIP with your IP or DYNDNS address
replace $VNCPort with the port that your VNCViewer is listening on (or remove it and the semicolon if not needed)

hope this helps

[redge]

I have seen someone use this without any of this popping up and am sure there must be something I have missed which might make a difference.

Maybe this one ?
[topic=7991][/topic]