Help setting up ultravnc with office lan

[tedklimp88]

Hi,

I need some help setting up ultra vnc, I was able to get it to work at home, but I cant figure out why it wont work at our office.

At the office we are a verizon customer with a westell 6100 modem. The modem is connected to a 16 port switch.

I installed ultravnc server on the computer i want to be able to remote access, I went into my westell modem and opened up ports 5000 to 5900.

The westell modem's firewall is off I believe. I am not aware of any other firewalls in place.

I can remote view the computer inside the lan by typing in the 198.XXX.X.XX address, but if i try doing it through the IP address, its not connecting.

Am i missing a step here?

Thanks in advance for the help!

[bevtech]

Are you trying this in a LAN only?? because without port forwarding enabled you only can use LAN...

Also make sure that you dont have a software firewall causing you problem..

[tedklimp88]

I want to be able to access the vnc server computer from outside the LAN. I have forwarded the ports on my westell modem, 5500, 5800 and 5900.

I checked to make sure my westell modem firewall was off and the computer running ultravnc was allowing vnc as an exception through its firewall.

[Chris H]

You're not trying to use the 198.xxx.xxx.xxx address from outside the network are you?

[bevtech]

The FAQ may help
[topic=7731]What Can If I do not have a Static IP for my WAN Connection[/topic]

Helps explains the differance on IP schemes..