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Help required!!!! Please

Single Click discussions / bugs
Post Reply
venproit
Posts: 7
Joined: 2006-10-31 02:07

Help required!!!! Please

Post by venproit »

Hi!
Can anyone guide me on how to go about with the Ultra vnc single click. Please give me step by step instructions to achieve my below goal. I will appreciate anybody who will help this confused person.

I want to provide support to my clients pcs from my office. But do not want to install any support software onto their pc. Maybe I want to do it thru the internet. I came to know that VCN single click is the answer to my question. But Iam totally confused on how to go about it.
A quick guidance n help would be appreciated.
Many thanks
John
bevtech
800
800
Posts: 2168
Joined: 2005-08-03 14:07
Location: Pennsylvania, United States

Re: Help required!!!! Please

Post by bevtech »

Read FAQ subforum..

Also the Stickies in this forum has serveral manuals and good advice on how to setup the Single Click..:)

For example:
[topic=4530][/topic]

that is a good manual
Last edited by bevtech on 2006-10-31 02:40, edited 1 time in total.
Bevtech

Windows XP Home, Pro SP2, Windows 2003 SBS server SP2(EN), Windows Media Center Editon 2005,Windows Vista Home Prem.,Fedora Core 6,Win9X, PChelpware Rel 1.0,
UVNC V 1.0.8.2

User not developer..;)
venproit
Posts: 7
Joined: 2006-10-31 02:07

Re: Help required!!!! Please

Post by venproit »

Hey!
Thanks for the reply. I am not able to understand what to install where? Now will my PC have the ultraVNC server with viewer??? and the helpdesk.txt file will be with the clients?
Pl explain this in detail
Thanks
venproit
Posts: 7
Joined: 2006-10-31 02:07

Re: Help required!!!! Please

Post by venproit »

Sorry about the multi post. I was under the impression of reaching a huge number of audiance for a quick reply. Iam new to this. Hope u understand. I will maintain a single forum
Thanks for the help n advice
bevtech
800
800
Posts: 2168
Joined: 2005-08-03 14:07
Location: Pennsylvania, United States

Re: Help required!!!! Please

Post by bevtech »

No problem just wanted to give you some information that is all..;)


If you are dealing with Single Click you only need a the viewer.

Single click is an excellent choice for helpdesk to support pc users.

The best thing to do is use only lan ips to get it to work.

Once you get a handle on it then you add encyption but not before ;)

install the full version of UVC on your pc

Then we can work on the single click
Last edited by bevtech on 2006-10-31 03:03, edited 1 time in total.
Bevtech

Windows XP Home, Pro SP2, Windows 2003 SBS server SP2(EN), Windows Media Center Editon 2005,Windows Vista Home Prem.,Fedora Core 6,Win9X, PChelpware Rel 1.0,
UVNC V 1.0.8.2

User not developer..;)
redge
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1000
Posts: 6797
Joined: 2004-07-03 17:05
Location: Switzerland - Geneva

Re: Help required!!!! Please

Post by redge »

[topic=7991][/topic]
or
[topic=7324][/topic]
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
venproit
Posts: 7
Joined: 2006-10-31 02:07

Re: Help required!!!! Please

Post by venproit »

Hi!
I got it working within the LAN. It is working fine excellent!!!
So, how to go about doing it in WAN?
Plus can I have it this way - I have a server at a data centre somewhere. I ask the client to connect to that server and I also connect to that server and trouble shoot the clients pc.
Do this happen thru VNC SC ??
Many thanks
John
bevtech
800
800
Posts: 2168
Joined: 2005-08-03 14:07
Location: Pennsylvania, United States

Re: Help required!!!! Please

Post by bevtech »

yes single click can do that it works on windows 2003 server as long as your complex firewall doesnt block it you are fine..;)
Bevtech

Windows XP Home, Pro SP2, Windows 2003 SBS server SP2(EN), Windows Media Center Editon 2005,Windows Vista Home Prem.,Fedora Core 6,Win9X, PChelpware Rel 1.0,
UVNC V 1.0.8.2

User not developer..;)
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