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Can't connect, The plugin was unable to locate the key file

Single Click discussions / bugs
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melmaid
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Joined: 2006-10-15 14:57

Can't connect, The plugin was unable to locate the key file

Post by melmaid »

When trying to connect between my desktop and laptop I get the error message "The plugin was unable to locate the key fle/ Please ensure that the registry entry is properly set and that the key file exists.
I click OK and it connects.

However, when I try this with a friend, we cannot connect.

How do I "ensure that the registry entry is properly set and that the key file exists?
bevtech
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Joined: 2005-08-03 14:07
Location: Pennsylvania, United States

Re: Can't connect, The plugin was unable to locate the key f

Post by bevtech »

You have to include the *.key file in the SC zip along with the plugin msrc4 plugin. Renamed from msrc4noreg to msrc4.dsm

Use the same version of the plugin and the key file in both sides of the connection

Good FAQ can be found below
http://msrc4plugin.home.comcast.net/docindex.html
Bevtech

Windows XP Home, Pro SP2, Windows 2003 SBS server SP2(EN), Windows Media Center Editon 2005,Windows Vista Home Prem.,Fedora Core 6,Win9X, PChelpware Rel 1.0,
UVNC V 1.0.8.2

User not developer..;)
melmaid
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Posts: 31
Joined: 2006-10-15 14:57

Re: Can't connect, The plugin was unable to locate the key f

Post by melmaid »

I had the plugin and key in both places.

I redid the plugin, did everything again and this time I got an error on the viewer (support) side:

Connection failed - invalid protocal.
You've forgotten to select a DSMPlugin...
Viewer and Server are not compatible...

Which version should I have donwloaded from the homepage http://ultravnc.sourceforge.net/index.html? I did UltraVNC-102-Setup.exe. I see something called "Ultr@VNC 1.0.2 Standalone Viewer" should I have gotten that too?
bevtech
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Location: Pennsylvania, United States

Re: Can't connect, The plugin was unable to locate the key f

Post by bevtech »

The full version is fine.

Do you have the msrc4 plugin checked on the viewer that you are using to connect to single click??
Bevtech

Windows XP Home, Pro SP2, Windows 2003 SBS server SP2(EN), Windows Media Center Editon 2005,Windows Vista Home Prem.,Fedora Core 6,Win9X, PChelpware Rel 1.0,
UVNC V 1.0.8.2

User not developer..;)
melmaid
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Posts: 31
Joined: 2006-10-15 14:57

Re: Can't connect, The plugin was unable to locate the key f

Post by melmaid »

I check it, close the viewer to the sys tray. I open it again and it is unchecked.

How do I make it stay checked?
melmaid
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Posts: 31
Joined: 2006-10-15 14:57

Re: Can't connect, The plugin was unable to locate the key f

Post by melmaid »

When I open the viewer in listen mode I can't check the dsm plugin

When I open the viewer I can. It was checked. So I unchecked it and closed it and opened the viewer in listen mode. Still get Invalid Protocol.
bevtech
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Location: Pennsylvania, United States

Re: Can't connect, The plugin was unable to locate the key f

Post by bevtech »

ok you might need to make a command line change to your listeing icon

for Example:

"C:\Program Files\UltraVNC\vncviewer -listen -dsmplugin msrc4.dsm.

The msrc4.dsm has to be the name of your dsm file exactly. I was using the above as an example.

You might need to add -dsmplugin msrc4.dsm to your shortcut in order to use encryption

Hope this helps..:D
Bevtech

Windows XP Home, Pro SP2, Windows 2003 SBS server SP2(EN), Windows Media Center Editon 2005,Windows Vista Home Prem.,Fedora Core 6,Win9X, PChelpware Rel 1.0,
UVNC V 1.0.8.2

User not developer..;)
melmaid
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Posts: 31
Joined: 2006-10-15 14:57

Re: Can't connect, The plugin was unable to locate the key f

Post by melmaid »

That worked. Since the shortcut already had -listen 5500 I left the 5500 in and it worked.

Now to try with a friend in the outside world!

Thanks.
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