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Create a single click minimal install to give remote assista

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Andy Parkinson

Create a single click minimal install to give remote assista

Post by Andy Parkinson »

Sorry for cross posting this but I accidently posted this in the feature requests forum first.

I would like to create a download so that my customers can have the minimum files installed so that I can take control of their machine and finish off any installation. I know that i need to add the registry settings and run a batch file to start winvnc as well as running a script to make vnc connect to my listening viewer but what other files need to be installed. I already have a self executing zip file that puts shortcuts on the desktop to allow them to connect to me and run setup but it needs too much interaction by my clients so anything I can do to minimise this could save me a lot of time. ideally the user would click on an exe file that unzipped and installed everything and then called me at the end so that I could take control. Maybe it is possible to make setup run and have an answer file so that the password is installed and the correct services and then start and call the batch file that calls me.

Also I have made self executing zip files to allow users to install UltraVNC and and have icons on the desktop allowing them to do a reverse connect back to myself either at the office or at home. This is incredibly usefull as it allows most users to get connected easily through the firewall. I also have set up lots of mail servers so that when an email with a certain word in the subject is sent to a particular address it runs a batch file and again connects to me at home or work solving a lot of restrictive firewall issues and giving me access whenever I need it If anyone is interested I could write some Howtos on howto do this. Please let me know your thoughts.

Andy Parkinson
briandoc
Posts: 6
Joined: 2004-07-28 20:30
Location: Pittsburgh, PA
Contact:

might be able to help

Post by briandoc »

over the years i have developed lots of batch files for the automatic installation of VNC and now UltraVNC.

i have one package that is about as simple as i can get it to be for the remote install of VNC thru a package sent to an end-user.

it's a self-installer zip-exe that runs a batch file.

the batch file does the following:
- installs default registry keys (for setting the default password and other options)
- checks if VNC is already installed and let's you upgrade the version and re-connect if running the upgrade from a VNC session
- copies the needed files
- installs the VNC service
- starts the program up manually if the service doesn't start
- installs RCON for Win9x/ME PCs for use with VNCon for remote shutdown/reboot/messaging and remote program execution on these platforms.
- informs the person running it of their PC name and current IP address so they can inform you of this information.

i setup this particular copy to have a VNC password of 'vncpass' after installation.

feel free to use it and/or extract the files and modify them to your liking.

one note, i use 4NT in the batch file for its command processor. if you extract and develop the batch file on your own PC, 4NT may require registration after 21 days.

hope this helps.

i'm not sure if i'll figure out or if i even can attach a zip file to this post, PM me for the file when you read this and send me your email address.

-----------edit
you can try getting the file from here: http://www.hookyouup.net/files

-----------edit
i noticed you were looking for something that at the end of the install contacted you to, i assume, initiate the session. my batch file just sets up VNC to be listening on their end for a connection. anything further than that, you could probably add to the end of the installer. if you could, let me know of any improvements you make or if you have any ideas/suggestions for it to behave in a different way. thanks.
Last edited by briandoc on 2004-07-29 12:28, edited 1 time in total.
Brian
southernallstar
8
8
Posts: 14
Joined: 2004-07-29 06:01

Post by southernallstar »

Would you list the minimun required files?
Thanks.
briandoc
Posts: 6
Joined: 2004-07-28 20:30
Location: Pittsburgh, PA
Contact:

Post by briandoc »

not sure what you are looking for by minimum required files. i built the installer by installing VNC to a machine, copied those files to a folder, created a batch file to do all the copying and installing, a registry file that gets imported with the settings and i call 4NT in the batch file to do some advanced commands in the batch file to make the install easier.

since i don't see a way to attach it to this posting, i'll host it off of my site. because i have verizon dsl, i host this site off port 8080. the url will redirect you to that port but some businesses block port 8080, so if you can't get to the file it may be because of a firewall issue at your current location (home users never have a problem). if you have trouble, just PM me your email address and i'll get the file to you...

http://www.hookyouup.net/files
Brian
RobH
Former moderator
Former moderator
Posts: 113
Joined: 2004-05-03 18:04
Location: Chicago, IL

Post by RobH »

It sounds like you have it all working great. I use Setup Factory and was able to get it down to them doing the download from a website, then just clicking an icon on the desktop and selecting a support rep here in the office. This fires off the command to reverse connect to them. It works great.

Also, I was able to do the same thing with Inno Setup. This is free with a little bigger learning curve, although it sounds like you may be up for the task like I was :)

Also, make sure to download Innosetup and then also get Istool. It's a gui font end that helped me out alot.

Good Luck! :D
briandoc
Posts: 6
Joined: 2004-07-28 20:30
Location: Pittsburgh, PA
Contact:

any luck?

Post by briandoc »

i'd be curious to hear if any of the suggestions helped the original poster of the problem.........?
Brian
brunoasantos

could you send me the files???

Post by brunoasantos »

Briandoc,
could you send me the files you posted... i'm having problems to connect to your site. My e-mail is brunoasantos@globo.com or bruno@informsistemas.com.br

Thanxs
Guest

Post by Guest »

Brian,

I cant get access to your site to download this file.

can you post another link please?

Ta.
briandoc
Posts: 6
Joined: 2004-07-28 20:30
Location: Pittsburgh, PA
Contact:

Post by briandoc »

try it again, server was off last night. if you can't get it, PM me your email address and i'll send it to you.
Brian
briandoc
Posts: 6
Joined: 2004-07-28 20:30
Location: Pittsburgh, PA
Contact:

Re: Create a single click minimal install to give remote ass

Post by briandoc »

wow, haven't been on here in a few years. but thought i'd update the link in case anyone stumbled across this and was actually looking for the file...

http://www.daughertyitconsulting.com/vn ... _SETUP.exe
http://www.daughertyitconsulting.com/vnc/packaged.zip <- zipped up, no setup exe
Last edited by briandoc on 2006-10-11 18:49, edited 1 time in total.
Brian
briandoc0171
Posts: 1
Joined: 2011-06-17 13:34

Re: Create a single click minimal install to give remote ass

Post by briandoc0171 »

OK, wow, it's been a long time ....

Here are updated links:

(Remember, these were developed back in 2004 and haven't really been touched since then, use at your own peril)

http://www.daughertyitconsulting.com/pu ... _SETUP.exe
http://www.daughertyitconsulting.com/pu ... ckaged.zip <- zipped up, no setup exe

Brian
B
800
800
Posts: 2338
Joined: 2009-09-09 14:05

Re: Create a single click minimal install to give remote ass

Post by B »

Welcome back Brian!

Thanks for keeping your work alive.
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