Update: UltraVNC 1.4.3.6 and UltraVNC SC 1.4.3.6: https://forum.uvnc.com/viewtopic.php?t=37885
Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Join us on social networks and share our announcements:
- Website: https://uvnc.com/
- GitHub: https://github.com/ultravnc
- Mastodon: https://mastodon.social/@ultravnc
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://x.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc
Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Join us on social networks and share our announcements:
- Website: https://uvnc.com/
- GitHub: https://github.com/ultravnc
- Mastodon: https://mastodon.social/@ultravnc
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://x.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc
OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
OneClick is a fully customizable remote support system exe creator for UltraVNC 1.0.6.4 or higher.
Note to UltraVNC Single Click (SC) users...
OneClick is Fully compatible with your existing SC configuration files, icons, bitmaps and other customizations.
OneClick VNC HelpDesk is free for non-commercial use
http://www.advantig.com/oneclick -or- http://www.vnchelpdesk.com
Works with Microsoft Windows 8.1 / 8 / 7 / Vista / 2008 / 2003 / XP / 2000 in service mode, safe mode or application mode.
It allows you to create customized ad-hoc auto-reconnecting remote support customer modules the connect with the option of displaying a menu to select the technician, reboot into safe mode, run as a system service to allow logon/logoff, session timer, toolbox, disclaimer, password protected customer modules and stand-alone non-installing vewer modules.
If you're a programmer or don't want to use the winvnc.exe file included with the OneClick package you can use your own. This allows you to customize the winvnc source code to modify, remove or add the features you want and lets you ensure your remote support system is always current.
For compatibility, you can enable/disable the "Accept Connection" prompt allowing it to connect to non-UltraVNC viewers such as RealVNC, TightVNC or Chicken of the VNC.
Features:
Automatically and cleanly removes itself when you are finished
Custom tool commands allows you to define up to 10 custom commands that can be local commands or programs (.exe, .bat, .doc, pdf, etc), or define links to web based programs, websites, surveys or questionnaires
Define a custom tools website URL in addition to the other custom tools
Build-Your-Own ToolBox lets you include an unlimited number of tools, files or programs by dragging and dropping them into a folder in the customer module creator folder in addition to the Tools Website and 10 custom tool commands.
Customizable tool box, messages, icons, splash, logos and title bar text.
Auto-call back and reconnect before the login prompt on reboot
Track session time across multiple reboots
Run in Safe Mode with auto-call back on reboot
Logoff/logon or switch user on the remote system
Call the customer back to their workstation using a ringing bell
Define up to 100 technician stations in a single customer module (menu mode).
Automatically create a self contained, non-installing Viewer that can be launched from your website by your technicians when they are at alternate locations
Optional web based configuration lets you easily change your settings making dynamic IP address
Direct point-to-point connection with no 3rd party servers or services.
Auto-Reconnect if connection is dropped
Repeater mode allows you to support customers anywhere from anywhere
Start a remote support session on unattended computers
Customers can connect directly to your technician with no prompts or inputs other than to run the customer module
Use 40/56/128 bit end-to-end data encryption
Optionally password protect the customer module
The Daily PIN option allows you to automatically change the password daily without re-compiling your customer modules.
Run as a System Service enabling Ctrl-Alt-Del
Prompt the customer for the repeater ID code
Prompt your customer for the port number to connect to
Automatically disable/restore Vista UAC (security prompt)
Automatically disable/restore Vista AERO for better performance.
Creates a port test shortcut to simplify testing router/firewall configurations
Create shortcuts to simplify running the repeater as a service or an application.
Optionally use Web Based Configuration
Optionally display a custom splash / logo on startup
Optionally display a custom name on the timer title bar
Optionally display a custom disclaimer message
Optionally display a custom goodbye message
Optionally display a custom message if the technician is unavailable
You can use the supplied winvnc.exe or replace it with your own custom version.
The option to prompt the customer for the workstation (port) number and/or repeater ID code allows you to support all of your technician workstations from a single customer download module. Repeater mode enables both the technician and the customer to establish connections from behind firewalls at locations such as a hotels or Internet Cafe's.
Note to UltraVNC Single Click (SC) users...
OneClick is Fully compatible with your existing SC configuration files, icons, bitmaps and other customizations.
OneClick VNC HelpDesk is free for non-commercial use
http://www.advantig.com/oneclick -or- http://www.vnchelpdesk.com
Works with Microsoft Windows 8.1 / 8 / 7 / Vista / 2008 / 2003 / XP / 2000 in service mode, safe mode or application mode.
It allows you to create customized ad-hoc auto-reconnecting remote support customer modules the connect with the option of displaying a menu to select the technician, reboot into safe mode, run as a system service to allow logon/logoff, session timer, toolbox, disclaimer, password protected customer modules and stand-alone non-installing vewer modules.
If you're a programmer or don't want to use the winvnc.exe file included with the OneClick package you can use your own. This allows you to customize the winvnc source code to modify, remove or add the features you want and lets you ensure your remote support system is always current.
For compatibility, you can enable/disable the "Accept Connection" prompt allowing it to connect to non-UltraVNC viewers such as RealVNC, TightVNC or Chicken of the VNC.
Features:
Automatically and cleanly removes itself when you are finished
Custom tool commands allows you to define up to 10 custom commands that can be local commands or programs (.exe, .bat, .doc, pdf, etc), or define links to web based programs, websites, surveys or questionnaires
Define a custom tools website URL in addition to the other custom tools
Build-Your-Own ToolBox lets you include an unlimited number of tools, files or programs by dragging and dropping them into a folder in the customer module creator folder in addition to the Tools Website and 10 custom tool commands.
Customizable tool box, messages, icons, splash, logos and title bar text.
Auto-call back and reconnect before the login prompt on reboot
Track session time across multiple reboots
Run in Safe Mode with auto-call back on reboot
Logoff/logon or switch user on the remote system
Call the customer back to their workstation using a ringing bell
Define up to 100 technician stations in a single customer module (menu mode).
Automatically create a self contained, non-installing Viewer that can be launched from your website by your technicians when they are at alternate locations
Optional web based configuration lets you easily change your settings making dynamic IP address
Direct point-to-point connection with no 3rd party servers or services.
Auto-Reconnect if connection is dropped
Repeater mode allows you to support customers anywhere from anywhere
Start a remote support session on unattended computers
Customers can connect directly to your technician with no prompts or inputs other than to run the customer module
Use 40/56/128 bit end-to-end data encryption
Optionally password protect the customer module
The Daily PIN option allows you to automatically change the password daily without re-compiling your customer modules.
Run as a System Service enabling Ctrl-Alt-Del
Prompt the customer for the repeater ID code
Prompt your customer for the port number to connect to
Automatically disable/restore Vista UAC (security prompt)
Automatically disable/restore Vista AERO for better performance.
Creates a port test shortcut to simplify testing router/firewall configurations
Create shortcuts to simplify running the repeater as a service or an application.
Optionally use Web Based Configuration
Optionally display a custom splash / logo on startup
Optionally display a custom name on the timer title bar
Optionally display a custom disclaimer message
Optionally display a custom goodbye message
Optionally display a custom message if the technician is unavailable
You can use the supplied winvnc.exe or replace it with your own custom version.
The option to prompt the customer for the workstation (port) number and/or repeater ID code allows you to support all of your technician workstations from a single customer download module. Repeater mode enables both the technician and the customer to establish connections from behind firewalls at locations such as a hotels or Internet Cafe's.
Last edited by pgmoney on 2014-03-29 04:16, edited 41 times in total.
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
The end user OneClick customer module file size with the full featured UltraVNC winvnc.exe supplied in the setup program and using minimal customer module options is about 650k.
OneClick is designed to let you use your own winvnc.exe file so you can modify, cut and hack out as many unwanted features as you want (logging, mslogon, wav files, bitmaps, protocols etc.).
Any winvnc.exe can be used as long as it's named winvncsc.exe and gets it's settings from UltraVNC.ini and accepts the command line:
-sc_exit -autoreconnect [IdCode] -sc_prompt -connect [Address]::[Port]
For safe mode/service mode your winvnc.exe must process the -install command and read the service_commandline entry in the UltraVNC.ini file.
The -noregistry setting enables/disables the "SC Prompt" when connecting to the UltraVNC Viewer. If -noregistry is not on the host line in the helpdesk.txt file the server will connect using the standard VNC protocol so it can connect to non-UltraVNC viewers.
OneClick is designed to let you use your own winvnc.exe file so you can modify, cut and hack out as many unwanted features as you want (logging, mslogon, wav files, bitmaps, protocols etc.).
Any winvnc.exe can be used as long as it's named winvncsc.exe and gets it's settings from UltraVNC.ini and accepts the command line:
-sc_exit -autoreconnect [IdCode] -sc_prompt -connect [Address]::[Port]
For safe mode/service mode your winvnc.exe must process the -install command and read the service_commandline entry in the UltraVNC.ini file.
The -noregistry setting enables/disables the "SC Prompt" when connecting to the UltraVNC Viewer. If -noregistry is not on the host line in the helpdesk.txt file the server will connect using the standard VNC protocol so it can connect to non-UltraVNC viewers.
Last edited by pgmoney on 2009-08-07 11:16, edited 6 times in total.
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
It's still going to be free for non-commercial use. Commercial use pricing isn't expect to change much if any...LoopZ wrote:soounds like its going to be expensive to register :(
Last edited by pgmoney on 2009-05-23 05:09, edited 6 times in total.
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
v1.1.0 is out of beta testing and available for download.
If the remote user has administrative privileges it elevates the UltraVNC SC program to system level so you will be able to send Ctrl-Alt-Del keystrokes, log off/on and reboot the remote computer.
It will automatically reconnect back to you if you loose the connection or reboot the remote computer as long as you have the [DIRECT] tag in your helpdesk.txt configuration file.
This is not V2, V2 is still in beta... check the page below for updates.
Download:
http://www.advantig.com/oneclick
If the remote user has administrative privileges it elevates the UltraVNC SC program to system level so you will be able to send Ctrl-Alt-Del keystrokes, log off/on and reboot the remote computer.
It will automatically reconnect back to you if you loose the connection or reboot the remote computer as long as you have the [DIRECT] tag in your helpdesk.txt configuration file.
This is not V2, V2 is still in beta... check the page below for updates.
Download:
http://www.advantig.com/oneclick
Last edited by pgmoney on 2006-06-17 14:16, edited 5 times in total.
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
Version 1.3 is now available for download. It now supports auto-reconnect in safe mode, reboot to safe mode and auto-adds itself to the Windows XP firewall so the remote user doesn't have to grant internet access.
It can be downloaded free at:
http://www.advantig.com/oneclick
It can be downloaded free at:
http://www.advantig.com/oneclick
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
To answer some questions. The reason you can't find OneClick from the main Advantig.com website is because OneClick is only available to users on this forum. You can only access it from the http://www.advantig.com/oneclick page. This isn't expected to change until version 2 is released and put on Download.com and Tucows.
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
Version 1.5 is now available for download.
You have the option of using service mode, application mode and/or web configuration when building your customer modules.
If you use the [DIRECT] tag in your helpdesk.txt configuration file the selection menu will not flash or be displayed to the customer and no image files will be embedded in the customer module making it a smaller download.
It can be downloaded free at:
http://www.advantig.com/oneclick
You have the option of using service mode, application mode and/or web configuration when building your customer modules.
If you use the [DIRECT] tag in your helpdesk.txt configuration file the selection menu will not flash or be displayed to the customer and no image files will be embedded in the customer module making it a smaller download.
It can be downloaded free at:
http://www.advantig.com/oneclick
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
Version 1.6 of the SC creator is now available. Repeater and encryption command line syntax is less strict, improved icon creation and adds a lot of config file examples.
It can be downloaded free at:
http://www.advantig.com/oneclick
It can be downloaded free at:
http://www.advantig.com/oneclick
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
OneClick Creator v1.7 has been released.
Now when it when it creates the customer module it also creates a matching WebView.exe file that you can place on your website for your technician to run if connecting via repeater from an off-site system that does not have the UltraVNC Viewer pre-installed. If you do not have the -id tag in your helpdesk.txt file the tech module will not be created.
If the technician is at a system with the UltraVNC Viewer installed, the technician should use the pre-installed UltraVNC Viewer to connect.
The OneClick creator can be downloaded free at:
http://www.advantig.com/oneclick
Now when it when it creates the customer module it also creates a matching WebView.exe file that you can place on your website for your technician to run if connecting via repeater from an off-site system that does not have the UltraVNC Viewer pre-installed. If you do not have the -id tag in your helpdesk.txt file the tech module will not be created.
If the technician is at a system with the UltraVNC Viewer installed, the technician should use the pre-installed UltraVNC Viewer to connect.
The OneClick creator can be downloaded free at:
http://www.advantig.com/oneclick
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
OneClick v1.7.8 is now available, it can be downloaded free at:
http://www.advantig.com/oneclick/index.html
http://www.advantig.com/oneclick/index.html
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
-
- Posts: 1
- Joined: 2006-09-16 05:38
How both remotely stop OneClick and shutdown/logout/restart?
Suppose you've supplied OneClick (set up with DIRECT to assure reconnect in event of loss of connection or restart of machine being controlled, due to need to do some work that requires restarts) to customer and customer has launched it and you proceed to work....... but when done, customer is no longer around at their end.
What's the best/recommended way to assure both stopping OneClick (so won't try to reconnect) and also assure shutdown, logout or restart so as to assure against leaving the customer's machine exposed to whoever might walk up to it?
If just stop OneClick remotely (by clicking "stop" icon on customer's machine), is stopped and one is disconnected...... but customer's machine is still on and accessible by anyone who walks up to it.
If shutdown, logout or restart the customer's machine and then refuse further connection, customer's machine will presumably continue to request connection in future until one gets the customer to click "stop" icon.
Is there a way to accomplish both?
Thanks.
What's the best/recommended way to assure both stopping OneClick (so won't try to reconnect) and also assure shutdown, logout or restart so as to assure against leaving the customer's machine exposed to whoever might walk up to it?
If just stop OneClick remotely (by clicking "stop" icon on customer's machine), is stopped and one is disconnected...... but customer's machine is still on and accessible by anyone who walks up to it.
If shutdown, logout or restart the customer's machine and then refuse further connection, customer's machine will presumably continue to request connection in future until one gets the customer to click "stop" icon.
Is there a way to accomplish both?
Thanks.
Re: How both remotely stop OneClick and shutdown/logout/rest
It's possible to do it manually but not simple. I'll have to add that feature. It should be ready to download in a few days.springfieldmh wrote:What's the best/recommended way to assure both stopping OneClick (so won't try to reconnect) and also assure shutdown, logout or restart so as to assure against leaving the customer's machine exposed to whoever might walk up to it?
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
Version 1.7.9 is now available which allows you to reboot the remote machine at the end of the session and not reconnect back to you.
It can be download free at:
http://www.advantig.com/oneclick/
It can be download free at:
http://www.advantig.com/oneclick/
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
Version 1.8.0 is available for download. Too many were having problems formatting the connect string for the different options such as encryption, repeater ID etc. ( the id x -plugin -connect address:port -noregistry configuration line) and getting [DIRECT] to work to avoid the connect menu so this version will guide you through the helpdesk.txt creation for direct mode and write the helpdesk.txt file for you. A more comprehensive editor may follow later.
It can be downloaded free at:
http://www.advantig.com/oneclick
It can be downloaded free at:
http://www.advantig.com/oneclick
Last edited by pgmoney on 2006-10-06 04:57, edited 1 time in total.
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
I've had several requests to change the direct mode prompt so... I have changed the direct mode prompt to default to yes and added a note explaining how to use your existing helpdesk.txt file.
If you want to use your existing helpdesk.txt just click no when asked if you want the customer to connect immediately and you will have the option to edit it or use it as-is. This is now explained on the message dialog.
It can be downloaded free at:
http://www.advantig.com/oneclick
If you want to use your existing helpdesk.txt just click no when asked if you want the customer to connect immediately and you will have the option to edit it or use it as-is. This is now explained on the message dialog.
It can be downloaded free at:
http://www.advantig.com/oneclick
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
-
- 8
- Posts: 17
- Joined: 2006-09-29 09:24
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
hi, i run my own PC repair business and want to start offering remote support.
look, you guys are obviously really clever, and i think what you have achieved is fantastic - if i could just get it to work.
however i am getting so frustrated with these products here, because no one tells you how to use them - we need some user guides please!
you need to get it sorted so that i dont have to spend hours just trying to find out really simple things like what to install and how to configure them.
i am quite happy to pay a donation or registering fee or whatever, or, god forbid, even pay for the software....javascript:emoticon(':D')
Very Happy
But what i dont have time to do is spend days trawling through message boards trying to figure out what on earth needs to be installed, how it should be configured etc.
its so frustrating, because i can see the potential of this software and its just round the corner except that theres no step by step guide to sorting it out. ive been trying for the past 4 hours to get this to work to no avail.
heres my situation:
I have a PC behind a NAT router which i want to be the controlling PC (the engineers PC). i can port forward to this machine fropm the router if neccesary.
most of my customers are going to be behind a NAT router too, but not all of them.
i want them to be able to go to my website, download a file, run it and connect to my engineers PC.
i dont want the customer to have to do any configuring, or messing about with their routers ports or anything like that.
i dont have a static IP,(i could get one or use DDNS, but at this point in time i dont have a problem recompling the config file to reflect my current IP.) and my customers will also not have static IP's. if i really need to have a static IP, then i will get one.
can someone please, please tell me how to do this.
otherwise instead of a donation to you clever guys who actually do the work, im going to have to buy a corporate product, because the amount of time i am spending on just trying to get this to work in a basic mode is untenable.
thanks for your time
cheers
kev
look, you guys are obviously really clever, and i think what you have achieved is fantastic - if i could just get it to work.
however i am getting so frustrated with these products here, because no one tells you how to use them - we need some user guides please!
you need to get it sorted so that i dont have to spend hours just trying to find out really simple things like what to install and how to configure them.
i am quite happy to pay a donation or registering fee or whatever, or, god forbid, even pay for the software....javascript:emoticon(':D')
Very Happy
But what i dont have time to do is spend days trawling through message boards trying to figure out what on earth needs to be installed, how it should be configured etc.
its so frustrating, because i can see the potential of this software and its just round the corner except that theres no step by step guide to sorting it out. ive been trying for the past 4 hours to get this to work to no avail.
heres my situation:
I have a PC behind a NAT router which i want to be the controlling PC (the engineers PC). i can port forward to this machine fropm the router if neccesary.
most of my customers are going to be behind a NAT router too, but not all of them.
i want them to be able to go to my website, download a file, run it and connect to my engineers PC.
i dont want the customer to have to do any configuring, or messing about with their routers ports or anything like that.
i dont have a static IP,(i could get one or use DDNS, but at this point in time i dont have a problem recompling the config file to reflect my current IP.) and my customers will also not have static IP's. if i really need to have a static IP, then i will get one.
can someone please, please tell me how to do this.
otherwise instead of a donation to you clever guys who actually do the work, im going to have to buy a corporate product, because the amount of time i am spending on just trying to get this to work in a basic mode is untenable.
thanks for your time
cheers
kev
Last edited by kevineaton77 on 2006-10-09 17:02, edited 1 time in total.
Home and Business IT support with No-fix, No fee and free telephone support in Bershire, Surrey, Hampshire and Oxfordshire....
http://www.247ComputerDoctor.com
http://www.247ComputerDoctor.com
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
download link broken on:
http://www.advantig.com/oneclick
http://www.advantig.com/oneclick
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
Hi kevineaton77
If you are behind a NAT and so are your customers then remote connections are not going to be the easiest thing in the world to set up. Yea it can be done but time is money and all that. Configuring will have to be done on both sides.
What you need is something like EchoVNC or Gotomypc, a VNC server accessable by both parties with no hassle. Not free though.
Good Luck.
If you are behind a NAT and so are your customers then remote connections are not going to be the easiest thing in the world to set up. Yea it can be done but time is money and all that. Configuring will have to be done on both sides.
What you need is something like EchoVNC or Gotomypc, a VNC server accessable by both parties with no hassle. Not free though.
Good Luck.
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
The servers were physically moved to a new location and the DNS needed time to propagate. The link should be working ok now.ofsha wrote:download link broken on:
http://www.advantig.com/oneclick
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Phone: +1 (813) 419-3547
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
This forum is for UltrVNC support so I don't feel it should be used as the primary point of support for OneClick. There is an icon included in the OneClick folder named "Email Tech Support" that you should use or you can use the OneClick area of the Advantig Forum atkevineaton77 wrote:also, the thought of support should anything stop working, given the lack of interest in my post, shows up more deficiencies.
http://forum.advantig.com
There is also a link to the forum on the OneClick page at
http://www.advantig.com/oneclick
Last edited by pgmoney on 2006-11-16 15:05, edited 1 time in total.
Advantig, LLC
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Phone: +1 (813) 419-3547
http://www.Advantig.com
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Phone: +1 (813) 419-3547
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Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
actually, the post i made originally was a complaint about the lack of decent instructions about uvnc, uvnc-sc and advantig alltogether, how to install them, what to install, which to install first, how to configure, what ports to open etc.
this stuff is evidently not massively complicated, but i shouldnt have to trawl for a day - a DAY! - thorugh a bulletin board full of problems that are irrelevant to me to find out how to do this and still not have it work.
if you run a business, as i do, a day is worth more than the $400 that it would cost me for dual desk (advantigs maker), plus you get free and guaranteed support and you know the product works.
WAKE UP!..... if you give some very little thoght and time to it and a user guide for, lets face it, the very limited number of scenarios in which these products are going to be used, you could beat the corporates hands down.
luckily for me, some very kind people have offered to help me from the forum......they stated that it works fantastically when its up and running, but it is a pain in the backside to set up..... why? because of the lack of instructions!
well, there it is. i think you guys, the coders, are amazing with what you have achieved here, and im going to give it another day of my time, but thats it, after that, im going to buy a product.
do yoursleves a favour and let us know how to use it!!! then we might be tempted to use and donate.
cheers
kev
this stuff is evidently not massively complicated, but i shouldnt have to trawl for a day - a DAY! - thorugh a bulletin board full of problems that are irrelevant to me to find out how to do this and still not have it work.
if you run a business, as i do, a day is worth more than the $400 that it would cost me for dual desk (advantigs maker), plus you get free and guaranteed support and you know the product works.
WAKE UP!..... if you give some very little thoght and time to it and a user guide for, lets face it, the very limited number of scenarios in which these products are going to be used, you could beat the corporates hands down.
luckily for me, some very kind people have offered to help me from the forum......they stated that it works fantastically when its up and running, but it is a pain in the backside to set up..... why? because of the lack of instructions!
well, there it is. i think you guys, the coders, are amazing with what you have achieved here, and im going to give it another day of my time, but thats it, after that, im going to buy a product.
do yoursleves a favour and let us know how to use it!!! then we might be tempted to use and donate.
cheers
kev
Last edited by kevineaton77 on 2006-10-15 20:57, edited 1 time in total.
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Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
OneClick is still in development so documentation has been lagging behind. I'll put a bit more emphasis on getting some documentation together on both the OneClick and SingleClick setup and usage.kevineaton77 wrote:actually, the post i made originally was a complaint about the lack of decent instructions about uvnc, uvnc-sc and advantig alltogether, how to install them, what to install, which to install first, how to configure, what ports to open etc.
I hope to have something ready in a few days.
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Phone: +1 (813) 419-3547
http://www.Advantig.com
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Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
ok, thats great! i look forward to it.
ceers
kev
ceers
kev
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Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
I've added a PDF with a step-by-step guide that should help get people up and running more quickly and also added links to the installer for the UVNC online documentation.
http://www.advantig.com/oneclick
http://www.advantig.com/oneclick
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
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Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
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Phone: +1 (813) 419-3547
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
kevineaton77, you really want a repeater service - I am looking at starting a hosted service for that, so contact me for pricing if you want (use pm).
pgmoney, it seems the UltraVNC SC binary that you are distributing with you oneclick program must be modified, since it has those extra features (re-connect, auto-reboot, etc). Where is the source?
pgmoney, it seems the UltraVNC SC binary that you are distributing with you oneclick program must be modified, since it has those extra features (re-connect, auto-reboot, etc). Where is the source?
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Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
lokkju.....no, i dont really need a repeater, and if i did, i can set up my own repeater now as i have some very comprehensive instructions!
pgmoney, thats fantastic...see, now i am happy, i spent 10 minutes following your instructions setting it up and it works fine.
great stuff guys. really great.
just need to do some comprehensive testing now and i will buy the corporate version and donate some cash to the uvnc guys.
cheers!
kev
pgmoney, thats fantastic...see, now i am happy, i spent 10 minutes following your instructions setting it up and it works fine.
great stuff guys. really great.
just need to do some comprehensive testing now and i will buy the corporate version and donate some cash to the uvnc guys.
cheers!
kev
Home and Business IT support with No-fix, No fee and free telephone support in Bershire, Surrey, Hampshire and Oxfordshire....
http://www.247ComputerDoctor.com
http://www.247ComputerDoctor.com
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
I don't have the SC source code, the SC executables are not modified (or even recompiled) they are the executable files exaclty as they were downloaded from the official SC website. To update the SC files you just drop the new exe files from UVNC.com into the SC Source folder. The extra features come from the add-on not the winvnc.exe file.lokkju wrote:pgmoney, it seems the UltraVNC SC binary that you are distributing with you oneclick program must be modified, since it has those extra features (re-connect, auto-reboot, etc). Where is the source?
Last edited by pgmoney on 2006-11-16 15:09, edited 1 time in total.
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
Thanks! Let me know if you have any suggestion for the documentation (or program).kevineaton77 wrote:pgmoney, thats fantastic...see, now i am happy, i spent 10 minutes following your instructions setting it up and it works fine.
great stuff guys. really great.
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
Re: OneClick with Auto-Reconnect Service Mode & Safe Mod
I should have a RemoteStart module that will allow you to start the support module remotely (unattended) in a few days. It's in testing now.
Advantig, LLC
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547
http://www.Advantig.com
http://www.VncHelpdesk.com
http://www.RemoteZilla.com
http://www.DualDesk.com
Phone: +1 (813) 419-3547