Update: UltraVNC 1.4.3.6 and UltraVNC SC 1.4.3.6: https://forum.uvnc.com/viewtopic.php?t=37885
Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864

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Setup for customer support

Single Click discussions / bugs
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Bad Panda
Posts: 3
Joined: 2006-04-20 13:34

Setup for customer support

Post by Bad Panda »

I'm having a bit of trouble. I'm trying to set the SC on my site, but I have obviously goofed up. I'm a network consultant, and I'm trying to be able to have clients go to my site, click on a link (say, SUPPORT, for example) and have that initiate the connection. I can't get it to work to actually load the client on the clients machine. HELP!!!
I want this for multiple clients at multiple locations.

Thanks for any assistance you can provide.

Bad Panda

[mod=494,1145569897]moved from general help to SC[/mod]
Last edited by Bad Panda on 2006-04-20 21:51, edited 1 time in total.
Bad Panda
Posts: 3
Joined: 2006-04-20 13:34

Update

Post by Bad Panda »

One thing I didn't mention but should have, is that what I need help with is the .exe. I've seen multiple documents on how to configure the helpdesk.txt (which I have done) but I haven't found how to create the .exe so I can put it on my website.
Thanks again!

Bad Panda
LoopZ
8
8
Posts: 9
Joined: 2006-03-31 05:25

Re: Update

Post by LoopZ »

Bad Panda wrote:One thing I didn't mention but should have, is that what I need help with is the .exe. I've seen multiple documents on how to configure the helpdesk.txt (which I have done) but I haven't found how to create the .exe so I can put it on my website.
Thanks again!

Bad Panda
Try Advantage oneclick creator http://www.advantig.com/files/Advantig- ... -Setup.zip

It's pretty easy to use and has an option to let your support file get its settings from your website.
Bad Panda
Posts: 3
Joined: 2006-04-20 13:34

Post by Bad Panda »

Loopz,
Thanks for the link. I downloaded it, and am going to change the settings. I actually haven't had any time to work on this...I've been busy running around doing support.
Again, thanks for the assistance!!

Panda
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