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Client loses mouse cursor

Single Click discussions / bugs
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butchthedog
Posts: 5
Joined: 2005-08-10 04:35

Client loses mouse cursor

Post by butchthedog »

I got SC to work and was able to control client PC, but when I disconnected, the client could not see their mouse cursor anymore. I got it back by connecting via vnc viewer, then disconnecting.

Their mouse was there, just invisible to the client after disconnect.

Any ideas? I tried video drivers and mouse drivers. No luck.
Looks like I picked the wrong week to stop sniffing glue.
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ipsec
Former moderator
Former moderator
Posts: 565
Joined: 2004-09-20 18:56
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Post by ipsec »

havent had this happen yet to me.

I would of said to walk them through how to restart their computer with keyboard.

What versions is your SC based on?
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butchthedog
Posts: 5
Joined: 2005-08-10 04:35

Post by butchthedog »

version 1.01

I think it is computer specific. I have SC'd into many other PC's and did not experience the problem on the others. The PC I was having trouble with uses a wireless mouse. That "might" be the issue. If I find another PC with wireless mouse, I will test and post results.
Looks like I picked the wrong week to stop sniffing glue.
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