I have added many new features to SC and have had a good Beta run. So I have decided to release ver 1.1 of the Remote Support System.
This has been a lot of work, I hope that you guys like this release.
Features:
- Self contained client executable. (only 280kb)
- Collects client user information (for billing)
- Tracks session time, even across multiple reboots and displays timer in the upper right of the users screen. There is no guess work on how long you spent working on their PC.
- Auto-generatates an invoice for the session and emails it back to you upon completion
- Can logon/logoff remote user and maintain your connection
- Can reboot the remote PC with auto-reconnect before login screen !
- Can reboot the remote PC into SAFEMODE with auto-reconnect before safemode login screen!
- Can remove remote users desktop icons / desktop background to increase remote pc control performance.
- Has a custom toolbox that allows you to create self-extracting tools, that will auto-download and execute with a single click. Great for virus/spyware scanning on remote PC
- Setup is easy with a client .exe setup program that helps you configure your distribution exe with an easy to use menu. (see screenshot)
- Can be customized with your corporate branding so that the client sees your business logo on the client distribution exe.
- Client distribution exe is built offline.
- Once session is complete client executable completely removes all files and programs from client's PC, even after multiple reboots.
- Technician can make a request to clients running the Listener component for a session. The appropriate client will then initiate a reverse connection back to the technician giving them full control. Great for repeat customers.
- Free for non-commercial use, commercial use requires registration.
- No per license fee, no limit on connection destinations like many other support tools that are out there.
- Fully functional download
- Client can be behind firewalls, no problem. With use of the repeater BOTH client and server can be behind firewalls.
- Most client features work with Windows 95/98/ME/2000/XP/2003
Client Distribution Setup: (Makes configuration easy)
Auto-Generated Invoice: (Fully Customizable)
Download: Remote Support System Setup
ENJOY!
[modd]moved from VNC related products to off topic, because now unrelated to VNC flavor[/mod]