Hello,
When I start UltraVNC Viewer and enter the password, I always get an "Authentication rejected" message. I entered "sp1" as the password.
Is that not a valid password, or is it too short?
Wolfgang
After more 2 000 000 (two million) views on forum for 1.5.0.x development versions... and 1.6.1.0, 1.6.3.0-dev versions
A new stable version, UltraVNC 1.6.4.0 and UltraVNC SC 1.6.4.0 have been released: https://forum.uvnc.com/viewtopic.php?t=38095
Feedback is always welcome
2026-04-01: After 1.7.x, 1.8.x release builds need tests and feedback: https://forum.uvnc.com/viewtopic.php?t=38158
2026-03-11: CVE-2026-3787 and CVE-2026-4962 - Clarification: https://forum.uvnc.com/viewtopic.php?t=38155
2025-12-02: We need help: English Wikipedia UltraVNC page has been requested to deletion: https://forum.uvnc.com/viewtopic.php?t=38127
Any help is welcome to improve the UltraVNC page and/or to comment on the Wikipedia Talk page
2025-05-06: Forum password change request: https://forum.uvnc.com/viewtopic.php?t=38078
2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome
Help is very needed for:
Windows ARM/ARM64 support: https://forum.uvnc.com/viewtopic.php?t=38163 / https://github.com/ultravnc/UltraVNC/issues/346
macOS support: https://forum.uvnc.com/viewtopic.php?t=38164 / https://github.com/ultravnc/UltraVNC/issues/347
Linux support: https://forum.uvnc.com/viewtopic.php?t=38165 / https://github.com/ultravnc/UltraVNC/issues/348
*BSD support: https://forum.uvnc.com/viewtopic.php?t=38166 / https://github.com/ultravnc/UltraVNC/issues/349
*Solaris support: https://forum.uvnc.com/viewtopic.php?t=38167 / https://github.com/ultravnc/UltraVNC/issues/350
A new stable version, UltraVNC 1.6.4.0 and UltraVNC SC 1.6.4.0 have been released: https://forum.uvnc.com/viewtopic.php?t=38095
Feedback is always welcome
2026-04-01: After 1.7.x, 1.8.x release builds need tests and feedback: https://forum.uvnc.com/viewtopic.php?t=38158
2026-03-11: CVE-2026-3787 and CVE-2026-4962 - Clarification: https://forum.uvnc.com/viewtopic.php?t=38155
2025-12-02: We need help: English Wikipedia UltraVNC page has been requested to deletion: https://forum.uvnc.com/viewtopic.php?t=38127
Any help is welcome to improve the UltraVNC page and/or to comment on the Wikipedia Talk page
2025-05-06: Forum password change request: https://forum.uvnc.com/viewtopic.php?t=38078
2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome
Help is very needed for:
Windows ARM/ARM64 support: https://forum.uvnc.com/viewtopic.php?t=38163 / https://github.com/ultravnc/UltraVNC/issues/346
macOS support: https://forum.uvnc.com/viewtopic.php?t=38164 / https://github.com/ultravnc/UltraVNC/issues/347
Linux support: https://forum.uvnc.com/viewtopic.php?t=38165 / https://github.com/ultravnc/UltraVNC/issues/348
*BSD support: https://forum.uvnc.com/viewtopic.php?t=38166 / https://github.com/ultravnc/UltraVNC/issues/349
*Solaris support: https://forum.uvnc.com/viewtopic.php?t=38167 / https://github.com/ultravnc/UltraVNC/issues/350
Authentication rejected
Re: Authentication rejected
I am trying to move from RealVNC, which I use to use with their free licence, but now they want $99USD per year for a minimum connection, to this product. I have the same problem as the user posted on the 7th of Mar of this year.
I have discovered that if the server computer is restarted, the password gets reset somehow. If the server computer is shut down and started, the password still works.
However, operating this was is impossible if the server computer is remote. Luckily, mine is accessible with difficulty.
But needing to change the password every time the computer is rebooted is a showstopper. Does anyone know whay this is happening, and how to fix it?
v 1.6.4.0
Rick
I have discovered that if the server computer is restarted, the password gets reset somehow. If the server computer is shut down and started, the password still works.
However, operating this was is impossible if the server computer is remote. Luckily, mine is accessible with difficulty.
But needing to change the password every time the computer is rebooted is a showstopper. Does anyone know whay this is happening, and how to fix it?
v 1.6.4.0
Rick
-
Rudi De Vos
- Admin & Developer

- Posts: 7017
- Joined: 2004-04-23 10:21
- Contact:
Re: Authentication rejected
The password is saved in ultravnc.ini
For 1.6.4.0
Sometimes write permission can block writing to password to the file
copy winvnc.exe to a temp folder
run winvnc as app
set a password, and other settings you want
This create a new ini file in temp
Copy the ini file to %programfiles% where UltraVNC is installed.
1.8.x
running as admin or service this is saved in %programdata%\UltraVNC
As app and standard user %appdata%\UltraVNC, each user has it own password.
When you open the settings, the Caption also show the path of the ini file
Verify is the password is indeed saved ( file change time)
If programdata doesn't save it, set it as app and copy file to %programdata%
For 1.6.4.0
Sometimes write permission can block writing to password to the file
copy winvnc.exe to a temp folder
run winvnc as app
set a password, and other settings you want
This create a new ini file in temp
Copy the ini file to %programfiles% where UltraVNC is installed.
1.8.x
running as admin or service this is saved in %programdata%\UltraVNC
As app and standard user %appdata%\UltraVNC, each user has it own password.
When you open the settings, the Caption also show the path of the ini file
Verify is the password is indeed saved ( file change time)
If programdata doesn't save it, set it as app and copy file to %programdata%
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- Website: https://uvnc.com/
- Forum: https://forum.uvnc.com/
- GitHub sourcecode: https://github.com/ultravnc/UltraVNC
- Mastodon: https://mastodon.social/@ultravnc
- Bluesky/AT Protocol: https://bsky.app/profile/ultravnc.bsky.social
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://x.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc
- uvnc2me: https://uvnc2me.com/