I started using Chunk VNC and desired more functions out of it, like better installation procedures(to avoid UAC problems), more security and better looking GUI. I discussed some of the issues I had in this topic: https://forum.ultravnc.net/viewtopic.php?t=30009.
Since then, I started developing it, using AutoIT since ChunkVNC already was using it. I did a small improved version and used here for our team for more than a year. Recently I took on this again and now having the time to develop it, the new client, that Users will run to get support from the Help Desk is done.
I'm publishing it on GitHub, you can follow the repository here: https://github.com/LFCavalcanti/intermix
### FEATURES IMPLEMENTED ###
#-- CLIENT --#
This will be the interfaces your users will open, showing the ID and information on the connection to the Repeater.
--- New design with MetroUI elements
--- Better installation, with Station and Server mode. The server mode works with a fixed ID and Repeater, intended for access to customer's servers.
--- Updated with the latest version of UltraVNC Server and some tweaks in performance I've seen here and tested.
--- Can connect up to 4 repeaters for redundancy or if you have multiple customers/companies to support, you can install a local repeater and deploy a CLIENT specific for that network, this reduces the load on having a central repeater for all users.
--- Install UltraVNC Server as a service with manual start and stop, with corrected permissions, avoiding problems with the UAC prompts.
--- Uses the SecureVNC DSM plugin with certificates, so the data stream is secured between the IT staff and it's users.
Screenshot:
#-- REPEATER --#
I'm using the UltraVNC Repeater 2.0, found it's performance better than the Perl Script. I developed a small script to make it's installation easier.
--- Install the Repeater on %PROGRAMFILES% or if 64Bits on %PROGRAMFILES(x86)%
--- Install the service
--- Creates shortcuts for the repeater binary, a future tutorial in my repo's wiki and to remove the repeater.
Screenshot:
## FEATURES IN DEVELOPMENT ##
#-- GENERATOR --#
It will be scripts to generate the SecureVNC certificates, also to compile the CLIENT and VIEWER binaries to deploy on your Helpdesk.
--- Automatic generation of SecureVNC DSM certificates
--- Configure and Compile CLIENT binaries according with the REPEATERS you select.
--- Configure and Compile the VIEWER binaries with the appropriate connection to databases where the repeater, customer and IT Staff will be.
#-- VIEWER --#
This will be the interface you and/or the IT Pros will use to access the User's systems. In Chunk VNC you had only the field to input the ID and connect, I will go further than that, with authentication so we know who is accessing the user's systems, when and for how long.
--- MetroUI Interface with simple and nice design
--- Updated version of the UltraVNC Viewer
--- Encrypted access using the SecureVNC DSM
--- Authentication either by user table on database or AD/LDAP integration(maybe with SSO)
--- Logs all information regarding the remote support session
--- The IT Pro can choose the customer and the repeater before typing the ID provided by the User.
#-- CONTROLLER --#
A central management tool, that you can configure databases for the Viewer, include or alter customers data, the IT Pros authentication. Also provide reports on the remote access statistics. The idea is to control customers that can receive support, who can provide support and see statistics like how many hours of remote support you provided for customer X, so you can bill them correctly.
--- Create and manage Database data for Customers, Technicians and Reports
--- Start the GENERATORs for customer parameters as needed.
--- Will run as a Service to authenticate Viewers.
## ------->
So... opinions?
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