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Can't connect using encrypted technology

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clarocque
Posts: 1
Joined: 2019-09-05 14:53

Can't connect using encrypted technology

Post by clarocque »

Hi,
I installed the version 1.2.2.3 on my side and on one of my customers, I used the SecureVNCPlugin64.dsm at my place and at my customer as well, I need to use the encrypted technology because my credit card provider requires that the vnc connection be encrypted.

When I try to connect, uVNC requires a password, I entered the password and the authentification failed, just receiving an error message like is not the right password, but it is.

Can you help?
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