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the client hangs on "negotiate protocol version"

Should you have problems with the DSM plugin, here's the place to look for help or report issues
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bruco
Posts: 7
Joined: 2005-02-09 08:18

the client hangs on "negotiate protocol version"

Post by bruco »

I use vncserver and vncviewer version 1.01 both on win 98 pc.
I have configured the DSM plugin no registry version (MSRC4Plugin_NoReg.dsm) following the instructions.
A simple connection works well, but when I enable the DSM plugin on both server and client, the client freezes on "Negotiate protocol version".
Can anybody help me? Thanks.
bevtech
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Location: Pennsylvania, United States

Post by bevtech »

Did you read this??

FAQ
How do I install MSRC4 Encryption DSM Plugin for UltraVNC
[topic=3049][/topic]


Also make sure that the plugin and the rc4.key file are in the main uvnc folder instead of the plugin directory..example
c:\program files\Ultra VNC\
Bevtech

Windows XP Home, Pro SP2, Windows 2003 SBS server SP2(EN), Windows Media Center Editon 2005,Windows Vista Home Prem.,Fedora Core 6,Win9X, PChelpware Rel 1.0,
UVNC V 1.0.8.2

User not developer..;)
bruco
Posts: 7
Joined: 2005-02-09 08:18

Post by bruco »

bevtech wrote:Did you read this??

FAQ
How do I install MSRC4 Encryption DSM Plugin for UltraVNC
[topic=3049][/topic]


Also make sure that the plugin and the rc4.key file are in the main uvnc folder instead of the plugin directory..example
c:\program files\Ultra VNC\
Already done. Both. Other suggestions?
redge
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Location: Switzerland - Geneva

Post by redge »

128 bit Encryption pack installed on win98 vnc server and vnc viewer ?

which MSRC4Plugin_noreg used ?
msrc4plugin_noreg 1.1.8 release or msrc4plugin_noreg 1.1.9 RC8 beta ?
http://home.comcast.net/~msrc4plugin/beta.html
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
bruco
Posts: 7
Joined: 2005-02-09 08:18

Post by bruco »

redge wrote:128 bit Encryption pack installed on win98 vnc server and vnc viewer ?

which MSRC4Plugin_noreg used ?
msrc4plugin_noreg 1.1.8 release or msrc4plugin_noreg 1.1.9 RC8 beta ?
http://home.comcast.net/~msrc4plugin/beta.html
The one attached with ultravnc 1.0.1: MSRC4Plugin v1.1.8.
redge
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Location: Switzerland - Geneva

Post by redge »

try beta 1.1.9.8 MSRC4Plugin119RC8.zip
did make any better ?

Launch the viewer with dsmplugin commandline:
"%programfiles%\UltraVNC\vncviewer.exe" -dsmplugin MSRC4Plugin_NoReg.dsm -listen 5500


SingleClick for use by customer/friend preconfigured + plugin encryption
helpdesk.txt
[HOST]
-plugin -connect 192.168.0.100::5500 -noregistry


the rc4.key must be identical and present on folder of vncviewer (and not subfolder)
and as well, a genuine copy of your own rc4.key must be inside the SingleClick
Last edited by redge on 2006-04-15 00:33, edited 1 time in total.
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
bruco
Posts: 7
Joined: 2005-02-09 08:18

Post by bruco »

redge wrote:try beta 1.1.9.8 MSRC4Plugin119RC8.zip
did make any better ?
Solved. Indeed, it was my fault. I launched vncviewer from the desktop, and the field From: was empty. When inserting vncviewer path, all has gone ok.
I apologize for my mistake and I thank you for your help.
digbyk
Posts: 2
Joined: 2006-04-26 13:33

Post by digbyk »

I also get this error message, but there's a big difference. I set everything up yesterday and it all worked fine, with and without DSM. It worked over both the internet and within my intranet.

It continued to work this morning, but this afternoon, I get the hang on "negotiate protocol version".

I haven't been able to check the server yet, but is there anything that could cause this at the client end?

Only been using UltraVNC for a day, but it seems fantastic compared to RealVNC that I was using (love full-screen, file transfer and encryption). Just hope i can get this sorted so I can keep using it.

Thanks in advance.

Digby
bruco
Posts: 7
Joined: 2005-02-09 08:18

Post by bruco »

digbyk wrote:I also get this error message, but there's a big difference. I set everything up yesterday and it all worked fine, with and without DSM. It worked over both the internet and within my intranet.
And today when the problem happens? With or without DSM plugin?
Can you try from a different client?
digbyk
Posts: 2
Joined: 2006-04-26 13:33

Post by digbyk »

All good today. I got home and it worked immediately over the intranet, using the local computer name and the external domain name (although I'm not sure if this was going through the firewall).

I did a reboot anyway, and today I can get in okay.

It looks like something funny with my server or firewall - I'll keep an eye on it, but looking good at the moment.

Thanks for getting back.

Digby
jksmurf
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Posts: 56
Joined: 2006-05-24 02:30

Post by jksmurf »

My experience is identical to digbyk's, except it has happened two days in a row.

Worked fine all morning, then I got the could not negotiate protocol message. Maybe it doesn't work late :-)

As for digbyk, reboot at home solved the lockup which meant I could login again today. How can I troubleshoot this?

k.
Last edited by jksmurf on 2006-05-26 06:58, edited 1 time in total.
Tommyz
Posts: 1
Joined: 2006-06-07 08:17

Post by Tommyz »

Same problem here; it connects fine first (though seems to be less stable then when not using the encryption plug-in). Sometimes it drops and can't connect anymore, it hangs on the Negotiate thingy.

After a random amount of time it works fine again. I've been using the last version of Ultravnc for a couple of months without any problems, this just happens since using the No_Reg plugin.

I'll do some more testing without it, just to be sure.
redge
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Location: Switzerland - Geneva

Post by redge »

this just happens since using the No_Reg plugin.
try beta dsmplugin_noreg 119rc8

http://msrc4plugin.home.comcast.net/msr ... 119RC8.zip
UltraVNC 1.0.9.6.1 (built 20110518)
OS Win: xp home + vista business + 7 home
only experienced user, not developer
jksmurf
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Posts: 56
Joined: 2006-05-24 02:30

Post by jksmurf »

I am using the 17th Sep. 2005 Beta.
1.1.9.8 MSRC4Plugin119RC8.zip MD5 - Further config window tweaks. Added enhanced search for the key file. - 9/17/2005
k.
mtsns
Posts: 3
Joined: 2006-10-02 12:58

Re: the client hangs on "negotiate protocol version&quo

Post by mtsns »

it wasn´t working here... whit or whitout the plugin, i receive the same message "negotiating protocol version" and nothing happens... the 1.01 version worked fine to me but whit the last release this problem comes...
I reinstalled the server and it didn´t solve the problem...

I´m using ultravnc 1.02 whitout dsm plugin, windows xp pro sp2 and kaspersky anti-hacker firewall...

Please someone help me! :cry:

(sorry my poor english, i´m brazilian...)
bevtech
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Location: Pennsylvania, United States

Re: the client hangs on "negotiate protocol version&quo

Post by bevtech »

If you have a dsm crash you need to restart your pc running the server. Also make sure that all dsm versions and keys are indentical.

Make sure that the server is using the dsm in the admin properties.
Make sure that the viewer is using the same dsm plugin as the server or the command line is correct

Also make sure that no firewall is blocking the traffic on the ports UVNC uses..;)
Bevtech

Windows XP Home, Pro SP2, Windows 2003 SBS server SP2(EN), Windows Media Center Editon 2005,Windows Vista Home Prem.,Fedora Core 6,Win9X, PChelpware Rel 1.0,
UVNC V 1.0.8.2

User not developer..;)
kissson
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Posts: 33
Joined: 2006-06-12 08:52

Re: the client hangs on "negotiate protocol version&quo

Post by kissson »

I minimize it until timeout , and reconnect again and i got the same problem
bevtech
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Location: Pennsylvania, United States

Re: the client hangs on "negotiate protocol version&quo

Post by bevtech »

Does it work without the plugin?
Bevtech

Windows XP Home, Pro SP2, Windows 2003 SBS server SP2(EN), Windows Media Center Editon 2005,Windows Vista Home Prem.,Fedora Core 6,Win9X, PChelpware Rel 1.0,
UVNC V 1.0.8.2

User not developer..;)
kissson
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Posts: 33
Joined: 2006-06-12 08:52

Re: the client hangs on "negotiate protocol version&quo

Post by kissson »

yes it does
its likely that when using dsm plugin , after a client timeout
the server side still keep the connection ,
regredless of 'multi viewser connections' settings
Hanzolo
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Posts: 13
Joined: 2007-01-27 18:11

Re: the client hangs on "negotiate protocol version&quo

Post by Hanzolo »

I experience the same problem.

The first time I can connect without any hassle. But after a few amounts of connections the client hangs "negotiate protocol version".

I use all the latest updates which are UVNC v1.0.2 with MSRC4 NO REG v1.2.2.0

Testing without the plugin won't do it for me because I wouldn't lile the idea of getting access unencrypted.

Regards
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