Update: UltraVNC 1.4.3.6 and UltraVNC SC 1.4.3.6: https://forum.uvnc.com/viewtopic.php?t=37885
Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864

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Search found 94 matches

by cheaha
2006-10-20 23:55
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Re: Remote Support System - Client Support Made Easy

Exactly, RSS does not modify any GPL binaries, nor is it programatically linked to the internal structure of said GPL code. This being said, the source code for the unmodified GPL code is readily available for download from our site.
by cheaha
2006-05-30 20:29
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Wow, Just checked back here for the first time in a few days. Ok, yes the binaries for RSS are segmented from the UltraVNC project (and aren't even C++), so there is no source code to release in relation to the UltraVNC project, if there was it would surely be made available. We do work with ...
by cheaha
2006-05-25 18:09
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

RSS Version 1.7

Checkout version 1.7 for an entirely new feature set.
by cheaha
2005-12-06 21:03
Forum: SC
Topic: Single Click vs. HelpDeskVNC vs. Remote Support System
Replies: 20
Views: 22706

In order to level the playing field for small business which normally get screwed by larger ones, we base the price on the size of the company. We us third party research firms like D&B to verify the size of license requests. So far we have only had a handful of dis-honest applicants, who have all ...
by cheaha
2005-09-28 21:02
Forum: SC
Topic: Single Click vs. HelpDeskVNC vs. Remote Support System
Replies: 20
Views: 22706

Re: No notifications

http://www.lds-online-forum.com/images/avatars/gallery/Sci-Tech/DeathByEncryption.gif ...In other cases it is possible the person is not even in business, but just helping out a friend or relative... ...For the IT shop, or outsource IT business that needs frequent use, or has more than one tech ...
by cheaha
2005-09-21 14:08
Forum: SC
Topic: Violation or Compliance with UVNC GNU Licensing?
Replies: 5
Views: 5739

Performing a search yeilds many results, one of which is [topic=3374]THIS[/topic] thread.
by cheaha
2005-09-21 13:49
Forum: SC
Topic: Single Click vs. HelpDeskVNC vs. Remote Support System
Replies: 20
Views: 22706

Re: VIOLATION OF GNU LICENSING??

Just curious... Because UVNC and all flavors of VNC are considered opensource, wouldn't applications such as Helpdesk VNC, RSS, etc. be in violation of current opensource licensing? I thot the rule was that what is opensource must stay opensource. Does this mean applications such as Helpdesk VNC ...
by cheaha
2005-09-17 17:27
Forum: SC
Topic: SC in Safe Mode upon a reboot
Replies: 22
Views: 16240

New Site is online.
by cheaha
2005-09-16 20:23
Forum: SC
Topic: SC in Safe Mode upon a reboot
Replies: 22
Views: 16240

I have been so busy updating and improving RSS that I had to outsource the webpage creation. No need to get nasty about it. :evil: The new website is almost finished and will go online very soon. I have already spoken with the people at Advantig, and they were understanding about it, so there is no ...
by cheaha
2005-09-16 14:38
Forum: SC
Topic: SC in Safe Mode upon a reboot
Replies: 22
Views: 16240

New site goes online next week.
by cheaha
2005-09-12 14:47
Forum: SC
Topic: SC in Safe Mode upon a reboot
Replies: 22
Views: 16240

No PgMoney is quite right. Apparently we were the victem of a, not so honest web developer. We have contracted a new designer and work has begun on a new site design. Sorry for the confusion.
by cheaha
2005-09-11 06:39
Forum: SC
Topic: SC in Safe Mode upon a reboot
Replies: 22
Views: 16240

Re: SC in Safe Mode upon a reboot

Hello, . . . this for a not for profit customer that has no money in their budget. Thanks! Frank Frankb, R.D.H LLC will make donations of software to qualifying not-for-profit organizations. Please visit the website , register on the support forum, and send me a private message with your contact ...
by cheaha
2005-08-29 05:16
Forum: SC
Topic: Single Click vs. HelpDeskVNC vs. Remote Support System
Replies: 20
Views: 22706

*Bump
by cheaha
2005-08-29 04:56
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

HelpdeskVNC vs SC vs Remote Support System

There was a very good question asked about the differences between Remote Support System and other versions of SC. Please read here for a detailed answers about cost, features, and pricing structure.

[post=15490]HelpdeskVNC vs SD vs Remote Support System[/post]
by cheaha
2005-08-28 02:53
Forum: SC
Topic: Single Click vs. HelpDeskVNC vs. Remote Support System
Replies: 20
Views: 22706

Re: Come on people . . .

I have a really hard time believing this is not of more interest to people. This thread is getting a lot of views, but alas, few posts. Could it really be true that nobody cares if there exists a easy reference for the similarities and differences in these three projects? I don't think so, or the ...
by cheaha
2005-08-23 03:19
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

New Webhost

I have been trying a new webhost for rdhllc.net and they are having some issues. The site has been up/down for two days now. Just and FYI. I'll get back to you when my headaches are over. Thanks.


-EDIT-
Site seems to be okay again. Forum back online. Go HERE
by cheaha
2005-08-22 05:41
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Both of you are correct. The download.com webpage takes several days to update. Any newer version has an auto-update feature.
by cheaha
2005-08-16 17:13
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Remote Support System - Forum

A new forum has been created to support the Remote Support System. This is not a replacement for conversations on this forum, just a supliment. Feel free to visit and register there. All new announcments and updates will appear there first. Thanks.

Remote Support System - Support Forum
by cheaha
2005-08-10 16:26
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Raistlfiren wrote:It is version 1.3.1 on page 1 of this thread...
Rat
Thanks, updated the link. Versions 1.2.1 and above have the auto-update feature, so if you can't ever find the latest version, just download and install the version you can find and it will prompt you to upgrade.
by cheaha
2005-08-10 03:05
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Raistlfiren wrote:I tryed to go to the Add/Remove Programs area, but could not find where to remove it at...
Rat
Version 1.3.2 includes the uninstaller. The link for download is on page one of this thread.
by cheaha
2005-08-09 17:03
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Re: Problems with current version

Tried used version 1.3.1, but got several problems. Hope you can she some light on them : - if non-US phone number is selected, other characters should be allowed, as per the relevant ITU standard, e.g., + , () and - - Support.exe was generated successfully but is only 48Kbytes; also it would not ...
by cheaha
2005-08-09 16:57
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Raistlfiren wrote:How did you uninstall the program from your system? Do you have to deleete everything manually? I do not see any uninstall anywhere in my add/remove programs and other places...
Uninstall Added.
by cheaha
2005-08-05 14:50
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Remote Support System is free for non-commecial use. Commercial use requires registration. Unlike many products that are out there, you are NOT limited to a single connection address which is staticlly assigned to your client.exe file. Also there is no per seat licensing, if its 1 or 1,000 copies ...
by cheaha
2005-08-02 04:40
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Re: Evaluation Questions

1) Linux support provider capability - don't need full-boat support, just basic vncviewer compatibility 2) Mac client support - again maybe all I need is a workaround Regardless, we'll get you at least one new commercial licensee. ... Gene, For your Remote Support Client to be able to give your ...
by cheaha
2005-08-01 19:23
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Basic Linux and Mac capiblity for the Technician side shouldn't be a problem; however you realize that FileTransfer and Chat will not be possible with those systems. What will basically be done for those instances is a VNC compatible UltraVNC alternative will be used on the technician side. Good ...
by cheaha
2005-07-28 03:21
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Yes, it can be done by changing the embedded version of winvnc to a linux compatible version. This is the short answer to your question. If you are considering this for a commercial use, I would be happy to work with you towards a resolution to your unique problem. P.S. We are speaking of the server ...
by cheaha
2005-07-27 18:27
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

The helpdesk.txt file is not part of the system as far as the user is conserend. It is generated in real-time for the connection only. To generate a new RC4 Key...just follow UltraVNC's directions, and replace the .key file in the c:\program files\remote support\source folder with the new key you ...
by cheaha
2005-07-27 02:52
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

That feature already availible in version 1.3 availible for download now. Just download, install, and read the help file. Download Install Here.
by cheaha
2005-07-25 23:27
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Re: Cannot build executable

At this point, the builder is trying to check the internet and determine the address of the receiving email server for your email address. This is known as the MX record. You must be connected to the internet the first time you specify your email address. If it never returns a from checking, try ...
by cheaha
2005-07-22 16:01
Forum: VNC-related products
Topic: Remote Support System - Client Support Made Easy
Replies: 90
Views: 51172

Re: Cannot build executable

I am trying to build the executable but get "checking Internet for your email server" and nothing happens what am I doing wrong? At this point, the builder is trying to check the internet and determine the address of the receiving email server for your email address. This is known as the MX record ...