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Search found 2 matches

by J1132S
2010-02-19 15:17
Forum: PcHelpWare
Topic: Enable technicians to remote into clients computers with PHW
Replies: 2
Views: 5779

Re: Enable technicians to remote into clients computers with

Let me rephrase the question. When they click on pchelpware is still doesnt connect to the our systems for us to remote into them. Yes we have a link, but we figured we are doing something wrong. Yes port 5500 and 5900 are open.
by J1132S
2010-02-18 23:12
Forum: PcHelpWare
Topic: Enable technicians to remote into clients computers with PHW
Replies: 2
Views: 5779

Enable technicians to remote into clients computers with PHW

We are a small IT support company and we need to remote into different users computer. We were recommended to use PHW and had no problem getting it work among our own. When we try to go outside the network we seemed to have a problem. Can someone give us step 2 step on how to post a link from the ...