Update: UltraVNC 1.4.3.6 and UltraVNC SC 1.4.3.6: https://forum.uvnc.com/viewtopic.php?t=37885
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Search found 29 matches

by compupane
2009-05-28 02:23
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: RemoteZilla: Vista/Win7 VNC Helpdesk Remote Support Soft

I'm having a LOT of trouble getting my RemoteZilla 2.0.1.0 module to run on Vista & Win7 machines. As soon as clients enter their name, the session automatically ends. I'd say it happens 4/5 times on Vista & Win7 machines.
by compupane
2009-05-15 22:06
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: RemoteZilla: Vista and Windows 7 VNC Remote Support Soft

Run it in listen mode then use the connect to repeater menu option. That will keep the viewer in the tray. I just tried that, but as soon as I closed the Viewer window, it removed itself from the Repeater service. The Viewer stayed in the system tray, but only as a "direct" listener. I want to ...
by compupane
2009-05-15 09:58
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: RemoteZilla: Vista and Windows 7 VNC Remote Support Soft

Can anyone tell me how to keep the Viewer "listening" when in proxy/repeater mode. Whenever I disconnect from a computer, the Viewer unloads from memory. It doesn't do that when listening in direct mode.
by compupane
2009-05-04 01:59
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: RemoteZilla - Vista Service Reboot & Reconnect &

I'm having issues with the final release (4/28 and 4/30 both). The beta customer module and viewer worked fine, these do not (at least when the customer modules and run on Server 2003 machines). It's like the customer module isn't even trying to run.
by compupane
2009-04-30 07:01
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: RemoteZilla - Vista Service Reboot & Reconnect &

RemoteZilla 2.0 is now available for download at: http://www.remotezilla.com To view a list of changes, go here: http://www.remotezilla.com/Changes.txt The OneClick product has been discontinued. Existing OneClick customers will be given a free upgrade to RemoteZilla Professional Edition. Will ...
by compupane
2009-03-23 11:16
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

I just found this in the system log of the event viewer:

"The rz_service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly."
by compupane
2009-03-23 11:06
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

So, I implemented a "goodbye" message, and that is now appearing within seconds of the client entering his/her name. So, it is being ended automatically somehow.
by compupane
2009-03-23 01:22
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Still having the problem. So, you think RZ.exe is being killed for some reason? Could DEP be killing it? Hmmmmmmm...
by compupane
2009-03-22 11:27
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Im having MAJOR issues this weekend. After uninstalling and rerunning the customer module (on a machine where it had been working fine), I get a Windows error about the "Remote Desktop Service." Closing the error just makes it return. Only solution is to remove the rz_service by hand and restart ...
by compupane
2009-03-20 11:44
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

I don't remember who was asking for this but it now displays machine name, customer name or account # (info entered by the customer before connecting), and IP address on the title bar of the viewer window as well as the connection prompt. I just needed to tell you that this is probably my new ...
by compupane
2009-03-17 04:05
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Is anyone else having trouble with 2.0 running in XP's "Safe Mode with Networking"? It isn't even listed as a process.
by compupane
2009-03-12 17:22
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Edit: The program was looking for ConnectTimeout= (old label) instead of RetryTimeOut= which the new config has in it. If you change ReTryTimeOut to ConnectTimeout it will work ok, or better yet, download the new beta. The program has been changed to look for RetryTimeout in the new beta and was ...
by compupane
2009-03-12 08:39
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Also (this is more of an annoyance I can handle if I must), whenever I do certain things on the remote machine like log on to a user's desktop, log off, switch to the Welcome Screen, etc., the customer module/service seems to stop and then start again after a few seconds, causing my viewer to close ...
by compupane
2009-03-12 08:24
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

If I close my viewer (or restart my computer), the client's computer shows the "Technician Selection" dialogue box. Is there a setting to make it automatically attempt to reconnect? I only want direct/automatic connections for each module. Should I delete all the files from the "Configs" folder?
by compupane
2009-03-10 09:37
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Also, will the final build uninstall itself if the tech refuses the connection?

(Edit: Nevermind...it does now.)
by compupane
2009-03-10 09:34
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Definitely better, but I now get a new prompt every 30 seconds if I don't respond. Better than no reconnect, but I can see my screen filling up with prompts if I'm away for 10 minutes. I suppose I can close my listener when not needed, though. I LOVE AskUserName!!! Will we be able to customize the ...
by compupane
2009-03-10 06:04
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

I am having trouble, though, with the module not responding if I don't respond to the prompt right away. It has to recycle if the connection times out so it might take a minute to re-try. If it doesn't connect back within less than a minute let me know. Most of the time it never retries unless the ...
by compupane
2009-03-10 04:24
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

I am having trouble, though, with the module not responding if I don't respond to the prompt right away. It has to recycle if the connection times out so it might take a minute to re-try. If it doesn't connect back within less than a minute let me know. Most of the time it never retries unless the ...
by compupane
2009-03-10 02:43
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

OK, but is there a maximum? Sometimes I'm out and people want to run the module so I have access when I get back (sometimes 8 or more hours later). The maximum is a bit over 340 years or so. Don't keep your customers waitng that long. They might find another tech. :D Nah, most of my clients are ...
by compupane
2009-03-10 02:41
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

kaldag wrote:Instead of having it try for a long time why not use the RemoteStart feature?? You can setup the module to start and reach you when a flag file exist on your domain.

Ken
Never have gotten RemoteStart to work quite right.
by compupane
2009-03-09 23:29
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

RetryTimeout= - This is the amount of time the customer module will attempt to connect before giving up and displaying the connect dialog. 1 minute is 12 intervals. Default is 60 intervals (5 minutes) Is there a way to set it to "unlimited"? No, it was decided not to allow an unlimited retry. We ...
by compupane
2009-03-09 23:11
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Advantig wrote:RetryTimeout= - This is the amount of time the customer module will attempt to connect before giving up and displaying the connect dialog. 1 minute is 12 intervals.
Default is 60 intervals (5 minutes)
Is there a way to set it to "unlimited"?
by compupane
2009-03-09 07:07
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

OK, new problem that I'm stumped on. I ran the same customer module of today's 2.0.0.0 beta on two computers on my LAN (one XP & one Home Server 2003). The XP runs one of the RZ.exe instances using 70%-95% CPU usage while the other runs normally at around 1%-2%. I don't think it is the OS because I ...
by compupane
2009-03-09 02:29
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Downloaded latest about 2 hours ago, no chance to test yet.
by compupane
2009-03-08 22:44
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

I'm having a serious issue with the 2.0 beta...hopefully you can help. Sometimes my viewer (1.0.5.4) will crash and any clients I was connected to will not reconnect after reopening the listener. Even uninstalling the AVNC on the client and running it again doesn't always help. Any ideas?
by compupane
2009-03-05 14:17
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Can we have a way to tell Creator.exe which configuration file to use when building the customer module? I have one config for WAN clients and one for LAN connections. I have two listeners running on my end where the WAN connections run at 256 colors while LAN runs at Full Color. I want to build two ...
by compupane
2009-03-04 10:16
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Is StartupMode currently functioning? I could make it work (at least on a Windows Home Server (Server 2003) client.
by compupane
2009-03-04 09:20
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 552979

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

The latest AVNC/OneClick beta is great! Two questions: 1. Is there (or will there be) an option to start it in service mode automatically? 2. Will there be a "Stop" icon on the client's desktop in the final version? My clients use that as a way to tell if I'm still connected or not. Thanks!