UltraVNC

ok understood. thanks for the help. Any problem again i will ask...

i also had the same problem. is the repeater01 down?

Sorry i'm getting a little bit confused :

- how do i get the router to forward the signal to the repeater?
- under my internet explorer option, the 'use automatic configuration script' option is selected, does this means pchelpware will work?

Is is rather confusing as when i test with all the ...

So i need to forward the two ports at computer B? and my company requires authentication which means pchelpware will not work in my case?

After some time i realize that computer B is a waste as i only run the repeater on that PC and nothing else. Is there a way where i can run the repeater and ...

As mention above, i still cant get my pchelpware to connect. my viewer sits behind a proxy and my client has direct internet access. Every time i tried to connect them together using the repeater i set up, i get an connection error message. anyone can help me with this? i surpose its some settings ...

Hi i have been getting the connection up but it does not last more then 3 minutes. it just disconnects with a connection failed error. Anyone encounter this problem?

Hi i tried according but i'm not getting good results. Can anyone please tell me why am i getting a error message everytime after about 1 minute of connect.

The error reads PcHelpWare_Viewer.exe has encounter a problem and needs to close. We are sorry for the inconvenience.

After i click close the ...

Sorry for the late reply will give a try... thanks for the great respond YY.

Ok now i sort of get it... Thanks for the step by step information.
So now what i have to do is the run the repeater on computer B as a service. But what do i key inside the 'host repeater'? cause the default i use for testing is repeater01.uvnc.info... This is the only part i'm not getting now ...

Sorry about all this trouble we just had a discussion and here are more detals.

The main setup remains the same

Computer A ------------> Computer B -----------------> User

But the change is this i need to setup my own repeater on computer B and make use of that repeater to connect to my users ...

Computer A ----------> Computer B------------> User
(My computer --------> (Direct internet --------> (Computers with internet
behind a proxy)------> Access)----------------> Access)

Sorry diagram should look like this...

I sit behind a proxy. My whole idea is for me to connect my computer(A) to another computer(B) with direct internet access and use computer B as a sort of proxy to remote access other computer. Correct me if i'm wrong, does computer B serve as the repeater?. Can this be done?



Computer A Computer ...

More information.

- i'm sitting behind my company's network which restrict internet access
- the people i need to support are usually oversea with internet connection
- i need to set up a PC with internet connection to connect between me and my users.


Any advice is really appreciated...

If that is the case, can i create my own repeater? Cause i'm required to set up the PHW for my company to support outside user.

My computer ------> repeater <---------- User

Am i able to create a connect like the one above? Cause i required to create a proxy that will allow my computer to use the ...

Can anyone tell me the purpose of the repeater?

Hi all, i'm required to setup a remote helpdesk service for my company using the PCHelpWare program. my instruction are to set up a proxy so that both computer will connect to the proxy first before running PCHelpWare. Is it possible?

Also i'm a little confused by how the pehelpware actually works. whats the different between it and VNC? And also what part does the repeater plays in the program and why is it set to uvnc.com? can i change the address of the repeater?

Please advice.....

I'm try to set up a helpdesk system that ...

any also do i have to set the SSL port 443 mention in the step by step manual? cause i can connect to the PC when it is connected to the internet directly but when i change the vlan of the same computer to using a proxy to connect to the internet, the pchelpware dont seem to work.

Please advice...

Hi i'm trying to figure out how to use PCHELPWARE, i having problem when connecting to a server that uses a proxy to surf the web. can anyone help me? i got no problem when i'm not using the proxy...