UltraVNC

Hallo,
I have customized helpdesk.txt using pchelpware, but it is ignored. In which folder I have to place helpdesk.txt? After creating the server EXE I'am promting directly for entering the id and password. A new helpdesk.txt is written into the folder server_res.
Any ideas would be fine, thanks

Hallo,
you wrote ...make sure that he port forwarding is setup properly..
what does mean 'properly'?

Is there a way to send a screen shot directly to you?

Hallo anybody, I set up the UltraVnc as described in documentation and it seams working well: Helpdesk.txt ... [DIRECT] [HOST] Verbindung -connect name.dyndns.org:5500 -noregistry The remote PC (client) gives the message 'connected', but the host PC doesn't react at all. What can be the reason for ...

Hallo, 1. I'm running the test within a local LAN. 2. I tried to set up a connection via a repeater. My DSL-Router has a rule with name.dyndns.org::5500 and starting the uncviewer it is configured in the last line with HP86152649823:5900 (that's my computername with port 5900. I want to have access ...

Hallo, the error is still there. The [Host] setup in the helpdsk.txt is: -plugin -id 12345 -connect name.dyndns.org::5500 -noregistry As I'm using a NAT/Router this FQDN is also set at router. Do I have put the port 5900 into the router to let the viewer in contact with the router? Something I ...

Hallo,
starting the UltraVncviewer and press the connect buttom, I get the error message 'failed to connect to server'. Plugin button is set and the computer name with 'name':5900
What can be wrong?

Hallo,
I d'not understand which IP adress I have to place in the helpdesk.txt file of the following section:
[HOST]
-plugin -connect 192.168.?????:5500 -noregistry
I'am using a standard NAT router with a small local network. a dynamic DNS is also installed at the router.
Does anybody can help me?