Celebrating the 22th anniversary of the UltraVNC: https://forum.uvnc.com/viewtopic.php?t=38031
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Search found 28 matches

by menasci
2009-07-29 18:07
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: RemoteZilla: Vista/Win7 VNC Helpdesk Remote Support Soft

ummmm......actually v2.1.0.0 killed my RemoteZilla. I can no longer connect to customers PC's. They run the exe file, my splash screen appears, and that's it. HELP!
by menasci
2009-07-29 17:39
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: RemoteZilla: Vista/Win7 VNC Helpdesk Remote Support Soft

v2.1.0.0 -

When a customer runs the .exe file they are presented with a message stating that they are using an Un-licensed version of RemoteZilla.
by menasci
2009-07-23 05:43
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: RemoteZilla: Vista/Win7 VNC Helpdesk Remote Support Soft

Many times when working on a clients PC I will open a program such as Malwarebytes to perform a scan for spyware. Once the program opens I no longer have control of the PC. I can't click on anything on their PC. I can only move the mouse. So, I then have to tell the customer on the phone to close ...
by menasci
2009-05-15 02:00
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: RemoteZilla: Vista and Windows 7 VNC Remote Support Soft

Yea I use a selfip.com address from dyn.dns
by menasci
2009-05-14 14:39
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: RemoteZilla: Vista and Windows 7 VNC Remote Support Soft

Thanks for the reply.

I'm not using encryption. So it must be something else.
Are you able to use RemoteZilla on a machine on your same network?
by menasci
2009-05-14 01:59
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: RemoteZilla: Vista and Windows 7 VNC Remote Support Soft

I've made the move from OneClick to RemoteZilla and so far so good! However, if the Remote Computer and the Viewing Computer are on the same network RemoteZilla doesn't work. When the .exe file is executed on the Remote PC there is no notification on the Viewing PC and it just times out. OneClick ...
by menasci
2008-07-07 23:18
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - Vista SC w/Reboot & Reconnect & XP Sa

Every time I Copy or Paste UVNC Viewer Listener crashes.
Driving me nuts!!!!!
by menasci
2008-07-07 23:17
Forum: Old messages
Topic: Copy/Paste makes UVNC Crash
Replies: 2
Views: 2596

Copy/Paste makes UVNC Crash

Every time I Copy or Paste UVNC Viewer Listener crashes.
Driving me nuts!!!!!

[mod=494,1215505266]moved from vnc related product to general help[/mod]
by menasci
2007-12-15 22:53
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

1.8.7.8. Mmm ... on closing a session the wallpaper is restored, but then I encounter a "rePaper" copyright notice. I left it on screen, and it removed the wallpaper again after a few seconds. After dismissing it, the WSH error "Can not find script file ..." returns. Yup, that's what I've got
by menasci
2007-12-15 21:19
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

The Goodbye message is wrong and it gives a VBS error
by menasci
2007-12-14 15:46
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

Version 1.8.7.3
---------------

- You no longer have to be logged onto the remote desktop to uninstall
the software. If you reject an incoming session the software will now
be uninstalled even if running in service mode sitting at the Windows
logon prompt.
Love it!
by menasci
2007-12-07 15:19
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

Ok, 2 quick requests. 1. Can you make the Timer appear at the upper right hand corner of the Customers screen by default. (my personal selfish request) and 2. Since the Timer has the "Quit", "Boot", & "Tools" options built in, Do not create the "Stop", "Boot", and "Tools" icons on the customers ...
by menasci
2007-12-07 15:03
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

It's where you will put the Voice Chat, Draw on Desktop and other plugins...
Now I see.
I figured I was being a dumba$$ and was missing something.
So that option is really to be used when those plugins come out. right?
by menasci
2007-12-07 14:53
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

Tried the New(er) beta. So far I'm not a fan of the "1cToolBox Tools" thing. I just think it's a bit of a waste. (unless I'm missing something) Also, the folder that it creates on the Customer's desktop does not remove itself when I disconnect from the customer. Also, even when I create a new ...
by menasci
2007-12-07 14:30
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

On a side note... What do you guys like better: 1. Using the Repeater option to connect into your Main PC from a secondary PC to assist customers thru OneClick or 2. Using Remote Desktop to connect from a secondary PC into your Main PC to assist customers thru OneClick So far I've just been using ...
by menasci
2007-12-07 06:47
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

Tried the Beta and not bad!
However, I don't think I would use the 1cToolBox tool.
It would make the download pretty big. I would just stick with the regular "tools" method. Nice though.

btw, When installing the 1.8.6.7 version it says 1.8.6.6 on the Welcome to Advantig... screen.
by menasci
2007-12-06 21:11
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

- It shouldn't overwrite your customized icon.dll anymore during upgrades.
Nice!
by menasci
2007-12-06 18:20
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

You Rock! This program is great. Best $ I've spent in while.
I look forward to the new features!

Mark
by menasci
2007-12-05 17:44
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

Yay! It worked! Nice job.

Could you also allow us to change the "tools" icon that is placed on the desktop and the start menu.

Thanks!
by menasci
2007-12-05 16:26
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

I tried it again and no luck.

No matter what I do, the creator makes the tools go to:
www.advantig.com/tools

Frustrating :cry:
by menasci
2007-12-05 15:56
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

Using Internet Explorer by typing the address in by hand directly (not through OneClick) doesn't work either. I got the following results. http://ftp.metrovalleycomputers.com/tools doesn't exist... or not from here anyway http://www.metrovalleycomputers.com/tools is not accessible (forbidden). My ...
by menasci
2007-12-05 05:14
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

Still can't get it to work.
I enter my url for the tools page: ftp://ftp.metrovalleycomputers.com/tools
But, it always points to advantig.com
I've uninstalled and reinstalled the program mulitple times.

Mark
by menasci
2007-12-04 23:47
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC w/Safe Mode Reboot & Reconnect w/Vista

I still can't the Tools option to work.
No matte what I do, it always opens up the Advantig website.
I've even changed the target of the shortcut in the SC folder.
by menasci
2007-11-28 14:09
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC Creator w/Safe Mode Reboot & Auto-Reco

Ouch! I tried the beta and went right back to the stable version. My thoughts on the Beta Version: -Seems slower when operating customers PC -No mater what I do, the Splash screen will not appear with my logo (yes I changed the name from "splash" to "logo" -The timer is non functional -If a customer ...
by menasci
2007-10-26 03:03
Forum: VNC-related products
Topic: OneClick:Win8/7/Vista VNC Helpdesk Remote Support System
Replies: 580
Views: 643642

Re: OneClick - SC Creator w/Safe Mode Reboot & Auto-Reco

2 Questions: 1. Can I change the "green eye" viewer listening task tray icon on my PC? 2. I run the UVNC Listener on my Office PC. I also have a laptop that I travel with. Is there a way for me to control my customers computer using my laptop while I travel? I've been using remote desktop to connect ...