Search found 3 matches

by matty-a
2007-09-20 11:21
Forum: SC
Topic: ERPV error problem with VPN - Please help ...
Replies: 5
Views: 8334

Re: ERPV error problem with VPN - Please help ...

Does the MTU need to be changed on the Viewer side or the SC.exe side or both?
by matty-a
2007-09-19 05:02
Forum: SC
Topic: SC + Remote Support + Multiple Technicans
Replies: 1
Views: 4175

SC + Remote Support + Multiple Technicans

Hi everybody

The situation is:

We provide Remote support to different clients and there is about 10 of us that need to do this. We are all on the same network behind a firewall and at times we all need to be able to connect to clients. What is the best way to do this?

TIA
by matty-a
2007-08-06 04:59
Forum: SC
Topic: Multiple Technicans, one UVNC Server
Replies: 2
Views: 5400

Multiple Technicans, one UVNC Server

Hi Everyone, We are a IT Consultant firm and we are looking at moving into UVNC SC for Remote Support. Whats the best setup so that more than one Technician/Consultant can be providing support to clients at one given time?

TIA

Matty