UltraVNC

Sticky:
[topic=10403][/topic]

Example:
www.pieripc.net

HI If I understand your question correctly, you want to have mobile support personal accessible to customers. You mentioned you are using UVNC SC, and I assume your customers make the contact to a static IP address called out in the Helpdesk.txt file. If this is how you are set up the solution is ...

No, I don't see it in your helpdesk.txt file. It must be added by default. Try adding: [TEXTCONNECTBUTTON] Connect To your helpdesk.txt file, below the [HOST] info. That should do allow it to connect to the Host. Just click ONCE on the Host and then clck the Connect button. It should work either way ...

You can edit your helpdesk.txt file. In the section:

[TEXTBUTTON]
Type the name of the button here-Info, for example.
[WEBPAGE]
Type the URL you want to connect to here. http://www.pieripc.net for example.

This may be what you are looking for. If you want the same multple connection options of SC you need to download the PChelpware serverbin (GuiSC) from the PChelpware-Download page. The package will contain several folders and files. Instead of creating a server from the PCHelpware viewer you use ...

redge,

No problem. Here ya go.

www.writeonpoint.com/uvnc/pchwinstr.htm


Tom

This might be close to what you are looking for: http://writeonpoint.com/uvnc/pchwinstr.pdf http://www.writeonpoint.com/uvnc/pchwinstr.htm Simple Direct Connect PcHelpware - no Repeater, no dynalias Explanations of Static/Dynamic IP addreses and basic Port forwarding for those that might find it ...