Update: UltraVNC 1.4.3.6 and UltraVNC SC 1.4.3.6: https://forum.uvnc.com/viewtopic.php?t=37885
Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864

Join us on social networks and share our announcements:
- Website: https://uvnc.com/
- GitHub: https://github.com/ultravnc
- Mastodon: https://mastodon.social/@ultravnc
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://x.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc

Server issue or my router?

Post Reply
billsey
Posts: 3
Joined: 2012-07-06 16:31

Server issue or my router?

Post by billsey »

I'm having problems connecting from outside our local network to a server running 1.1.9.3. When I sniff the connection with Netmon 3.4 I see:

TCP:Flags=......S., SrcPort=54827, DstPort=15900, PayloadLen=0, Seq=2427985101, Ack=0, Win=8192 ( Negotiating scale factor 0x8 ) = 8192
TCP:Flags=...A..S., SrcPort=15900, DstPort=54827, PayloadLen=0, Seq=2095005250, Ack=2427985102, Win=8192 ( Scale factor not supported ) = 2097152
TCP:Flags=...A...., SrcPort=54827, DstPort=15900, PayloadLen=0, Seq=2427985102, Ack=2095005251, Win=256 (scale factor 0x8) = 65536
TCP:Flags=...A..S., SrcPort=15900, DstPort=54827, PayloadLen=0, Seq=2095005250, Ack=2427985102, Win=8192 ( Scale factor not supported ) = 2097152
TCP:[Dup Ack #329]Flags=...A...., SrcPort=54827, DstPort=15900, PayloadLen=0, Seq=2427985102, Ack=2095005251, Win=256 (scale factor 0x8) = 65536
TCP:Flags=...A..S., SrcPort=15900, DstPort=54827, PayloadLen=0, Seq=2095005250, Ack=2427985102, Win=65535 ( Scale factor not supported ) = 16776960
TCP:[Dup Ack #329]Flags=...A...., SrcPort=54827, DstPort=15900, PayloadLen=0, Seq=2427985102, Ack=2095005251, Win=256 (scale factor 0x8) = 65536
TCP:Flags=.....R.., SrcPort=15900, DstPort=54827, PayloadLen=0, Seq=2095005251, Ack=2427985102, Win=0 (scale factor 0x8) = 0
And the connection is aborted with a "Connection failed - Error reading Protocol Version". It looks to me like the socket doesn't come up because the ends can't negotiate a TCP window scale. Would this be an issue with our router (which hasn't had a firmware upgrade in years, and this all used to work) or with the latest uvnc server? I've tried other (RealVNC) clients with the same result, so it's not at the client side...
User avatar
Rudi De Vos
Admin & Developer
Admin & Developer
Posts: 6862
Joined: 2004-04-23 10:21
Contact:

Re: Server issue or my router?

Post by Rudi De Vos »

An application just tell the OS to connect the lower parameters like winow or mtu size
are set or negotiated by the OS.

You also have the same effect when a firewall jump in and break the connection...
Post Reply