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Advertisement: How do I get rid of it in SC

Single Click discussions / bugs
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amsnet
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Posts: 20
Joined: 2006-07-04 06:01
Location: Qld, Australia
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Advertisement: How do I get rid of it in SC

Post by amsnet »

With some of my users SC connects and stays connected. With others, when I am uploading a file, an advert pops up and when I close the advert it disconnects the remote site. Not worried about the advert but the disconnection requires a phone call to get them to reconnect and they can be in another country. So cost is a factor.
Thanks
Nev
Last edited by amsnet on 2011-02-28 11:23, edited 1 time in total.
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Rudi De Vos
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Admin & Developer
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Joined: 2004-04-23 10:21
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Re: Advertisement: How do I get rid of it in SC

Post by Rudi De Vos »

Strange, we don't have advertising in SC.

Unless you reffer to the teamviewer ad in the viewer error box.
You can disable this gif display by a viewer option, but the box popup
on an error, so even without ad you still get the error box.
amsnet
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Posts: 20
Joined: 2006-07-04 06:01
Location: Qld, Australia
Contact:

Re: Advertisement: How do I get rid of it in SC

Post by amsnet »

Thanks Rudi. Yes it is the Team Viewer ad. This problem only occurs while I am uploading a file, never at any other time. It also only happens with certain sites. What causes the error and how do I get a more reliable connection?
Thanks
Nev
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