I n s t a l l a t i o n :
- First edit the files in the /custom folder to your likings.
helpdesk.txt
is the crucial one, it contains your listening
viewer's host IP-address or hostname(s) and port-number.
I use port 5500 in the example.
You also see a "ma.cx" domain name as a host.
http://ma.cx is a free service where I can change IP address,
I use it when I'm giving support while not at my main IP.
background.bmp, logo.bmp and icon1.ico can be changed to
your likings. Other examples can be found at
http://www.uvnc.com/
- Double-click/Run the file called "Create.bat"
/server
This is where your PcHelpWare_server.exe will appear.
You can rename the file to any .exe you like
and then offer it on a website if you want,
so you can give remote-hands support.
/viewer
This is where the viewer-side program is.
You may want to install one of the drivers under /viewer/drivers
depending on the operating system you're using.
Start the viewer and add an Alias by setting a name
in the upper left corner.
Then set the Listen port (as set in helpdesk.txt) and make sure
your PC and router have this port open (bypass NAT and firewall).
Other options I personally set:
Quality: Low (fast Black & White screens)
Auto reconnect
I unset "UPnP" Auto map.
Then press Save to save the Alias profile.
Next time you start the viewer, you can double-click the alias
and have it use all your preferences and Start listening.
For support go to the Forum at
http://forum.ultravnc.info/viewforum.php?f=31
Enjoy!